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| 73.3% | reported their focus on consumerism has increased amid Covid-19, with 26.7% saying it stayed the same. |
| 80% | reported their investment in consumerism has increased amid Covid-19, with 20% saying it stayed the same. |
| 100% | reported their investment in telehealth capabilities increased amid Covid-19. |
| 86.7% | reported implementing new digital tools related to consumerism amid the pandemic, as opposed to 13.3% who have not implemented new tools. |
Tools most often used to help patients
Respondents could choose more than one answer