Year ahead
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Which will be your greatest challenge this year?
Respondents could choose more than one answer
In 2020, do you expect your operation will perform …
Which expense do you expect to see grow the fastest next year?
Where are you trying to cut costs?
Respondents ranked each choice on a scale of 1 (highest) to 5 (lowest). Reported result is the percentage of those who ranked the choice either 1 or 2.