As of the July, 2022, release via CMS

CHANDLER REGIONAL MEDICAL CENTER

CMS id: 030036
475 SOUTH DOBSON ROAD, CHANDLER AZ 85224. County: MARICOPA
System: DIGNITY HEALTH
CBSA: Phoenix-Mesa-Chandler, AZ

The 379-bed, acute-care hospital had $27,388,187 in net service to patients*, with a total profit margin of 11.57381% in fiscal year 2021, the latest year available.
It spent 2.93% of its operating expenses on uncompensated care and reported $27,666,270 in Medicaid shortfall.

* For more about Net Service to Patients and operating revenue, please the finance section below.

Note: Medians are from acute-care hospitals with "complete" fiscal years. For more about how we calculated medians and cost reports in general, please click here.

Details

	2017	2018	2019	2020	2021
# of days in fyear	365	365	334	366	365
Ownership	nfp	nfp	nfp	nfp	nfp
Acute beds Median	277 118	277 118	277 119.5	277 118	304 119
Total beds Median	338 162	338 162	338 162	338 162	379 163.5
FTEs Median	2,082.31 788.06	2,150.77 793.42	2,091.34 806.03	1,968.45 787.61	2,093.27 804.34

Finances As they appear in worksheet G3 of the cost reports.

Note: Net Patient Revenue is considered operating revenue, which means Net Service to Patients is considered operating profit. Click here for more about cost report financials

Hospital cost reports are an enormously complicated dataset. There are whole organizations and an offical CMS vendor dedicated to helping researchers work with the data.
It's important to understand that hospital financials in cost reports are not organized in the same as other sources such as annual financial reports to bond holders.

The biggest difference is the concept of operating revenue and profit. Net Service to patients (NS2P), which is the sum of net patient revenue minus operating expenses, is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

That would make Net Patient Revenue = operating revenue.

All this makes things challenging when comparing what's reported in cost reports to other sources. It becomes clearer when you consider that, beyond the purpose of reimbursement, cost reports are a tool for policymakers trying to understand the financial situation of a hospital doing the tasks specific to hospitals.

In other words, while a facility with a division that formulates drugs might include earnings from that as operating revenue in their corporate annual result, this is not central to the operations of a hospital caring for patients and so it is counted as "other income." (See below the financials section for more on "other income")

The healthcare consulting firm HMP, in a former partnership with Modern Healthcare, did develop a formula for estimating operating revenue closer to what one might find in other sources. We no longer use this for the following reasons:

The measure was not widely used beyond HMP and Modern Healthcare. Many hospitals had their own internal estimates of operating revenue and profit.
Because of this, there was confusion when reporting operating results for individual hospitals. There was often pushback when a facility's internal numbers did not match what Modern Healthcare was reporting.
The formula includes revenue from portions of the "other income" section, which may also include non-operating revenue. HMP themselves point out in a caveat on their site that they cannot exclude all non-operating revenue from their measure.

HMP's operating measure has proven problematic in the past for our reporting and the partnership with them ended years ago. It's best to not use a measure that we alone cannot defend.

	2017	2018	2019	2020	2021
Net patient revenue ? Median	483,863,629 150,932,746	546,451,970 158,950,878	1,740,221,910 168,696,998	561,724,457 163,454,693	657,110,223 186,589,412
Operating expenses Median	485,816,323 149,311,209	502,362,883 156,110,414	489,471,092 164,890,568	522,513,334 166,516,854	629,722,036 180,120,888
Net income from service 2 patients (NS2P) ? Median	-1,952,694 -964,173	44,089,087 -643,601.5	1,250,750,818 -116,254	39,211,123 -5,025,862	27,388,187 -1,284,564
NS2P margin ? Median	-0.40% -0.62	8.07% -0.29	71.87% 0.18	6.98% -5.07	4.17% -0.88

Range* of Net Service to Patient (NS2P) margins

= NS2P margin for CHANDLER REGIONAL MEDICAL CENTER compared to all** acute-care hospitals, from CMS cost reports.
Note: NS2P is considered operating margin by MACPAC. The chart below is interactive: click or touch to see more.

* Data range does not show outliers, which fall beyond the minimum and maximum of the range.
** From cost reports with complete fiscal years. Number of acute-care hospitals available to calculate medians:

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

	2017	2018	2019	2020	2021
Other income* Median Click here to show/hide details	30,488,899 5,089,215	33,472,911 4,572,541	147,262,055 5,268,134	50,629,701 13,092,619	55,034,027 12,369,236
⊳ Line 6: Contributions ? ⊳ Median	0 224,999	0 199,009	17,325 206,870.5	38,847 194,343	5,500 249,496
⊳ Line 7: Investments ? ⊳ Median	19,721,674 299,524	17,287,318 188,688.5	23,080,807 370,813	29,871,297 309,361.5	32,736,916 375,329
⊳ Line 8: Revenue from telephone service	NULL	NULL	NULL	NULL	NULL
⊳ Line 9: Revenue from tv and radio	--	--	--	--	--
⊳ Line 10: Purchase discounts	221,167	122,789	92,719	42,710	40,846
⊳ Line 11: Rebates and refunds of expenses	0	1,872	0	0	0
⊳ Line 12: Parking lot receipts	0	0	0	0	-340
⊳ Line 13: Revenue from laundry and linen service	0	0	0	0	0
⊳ Line 14: Revenue from meals sold to emplyees and guests	2,214,862	2,082,523	2,205,695	1,685,464	1,821,873
⊳ Line 15: Revenue from rental of living quarters	0	0	0	0	0
⊳ Line 16: Revenue from sale of medical and surgical supplies	0	0	0	0	0
⊳ Line 17: Revenue from sale of drugs to other than patients	0	0	9	0	0
⊳ Line 18: Revenue from sale of medical records and abstracts	1,209	1,040	2,597	75	107
⊳ Line 19: Tuition (fees, sale of textbooks, uniforms, etc.)	0	0	0	0	0
⊳ Line 20: Revenue from gifts, flowers, coffee shops, canteen	0	0	0	0	0
⊳ Line 21: Rental of vending machines	58,206	51,261	53,722	36,151	35,897
⊳ Line 22: Rental of hospital space	672	23,150	204,567	211,413	188,817
⊳ Line 23: Gov appropriations ? ⊳ Median	1,050,830 1,017,693	-32,142 983,261.5	0 1,173,286	0 1,987,202	0 1,597,664
⊳ Sum Line 24	7,220,279	13,935,100	121,604,614	18,743,744	20,204,411
Total income ? Median	28,536,205 6,586,430	77,561,998 6,767,106	1,398,012,873 8,419,950	89,840,824 8,094,175	82,422,214 15,162,888
Non-operating expenses Median	0 146,289.5	0 164,857	0 89,880.5	0 106,761	0 31,473.5
Net income Median	28,536,205 6,043,842	77,561,998 5,845,112	1,398,012,873 7,606,259	89,840,824 7,283,041	82,422,214 14,957,241
Net margin Median	5.54799% 4.62%	13.37449% 4.42%	74.06754% 5.16%	14.67138% 5.2%	11.57381% 9.25%

* About "Other income": Other income, or line 25 in worksheet G3, is the sum of lines 6 through 24. It includes three lines that are considered non-operating revenue - contributions, investments and government appropriations. Medians are included for these three lines. It also contains items that are not central to providing healthcare, such as revenue from parking or gift shops.
"Sum Line 24" is a special case. Called "Other (specify)" in the cost reports, CMS allows for this line to be "subscripted," or divided into sublines like 002400, 002401, 002402. And hospitals do that, up to 100 lines, to detail income (and sometimes negative returns) that are otherwise not covered in the previous "other" lines. Therefore, "Sum Line 24" is the sum of all the lines 24.

Range* of total profit (loss) margins

= Total margin for CHANDLER REGIONAL MEDICAL CENTER compared to all** acute-care hospitals, from CMS cost reports.
The chart below is interactive: click or touch to see more.

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

Medicare revenue

Inpatient and outpatient revenue

	2017	2018	2019	2020	2021
All inpatient revenue Median Click here to show/hide details	79,082,147 23,241,334	87,491,257 23,709,545	80,157,083 24,248,380	84,268,224 22,858,541	86,168,492 23,620,613
"All inpatient revenue" is made up of any Medicare payments for routine inpatient, swingbed SNFs, TEFRA, IPF, IRF, inpatient long-term care, CAH and inpatient SNF facilities. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine inpatient revenue ⊳ Median	79,082,147 21,577,146	87,491,257 22,041,594	80,157,083 22,722,063	84,268,224 21,570,441	86,168,492 22,140,684
⊳ Swingbeds ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Tax Equity and Fiscal Responsibility Act payments (TEFRA) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Inpatient psychiatric facility (IPF) ⊳ Median	0 1,845,420	0 1,757,392	0 1,738,842	0 1,510,463	0 1,393,140
⊳ Inpatient rehabilitation facility (IRF) ⊳ Median	0 3,535,627	0 3,746,588	0 3,782,288	0 3,865,578	0 3,983,889
⊳ Long-term care hospital (LTCH) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Critical-access hospitals ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Skilled-nursing facilities (SNF) ⊳ Median	0 1,203,033	0 1,215,295	0 1,313,657	0 1,365,298	0 1,179,746
All outpatient revenue Median Click here to show/hide details	31,071,019 11,160,864	32,965,863 11,987,345	33,519,490 12,926,866	31,122,742 11,884,480	31,760,805 13,145,163
"All outpatient revenue" is made up of any payments for routine outpatient, HHA, CMHC, rural health and other federally-qualified health clinics. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine outpatient revenue ⊳ Median	31,071,019 10,918,923	32,965,863 11,706,976	33,519,490 12,615,917	31,122,742 11,458,116	31,760,805 12,776,716
⊳ Home Health agencies (HHA) ⊳ Median	0 1,282,808	0 1,407,728	0 1,341,512	0 1,407,046	0 1,476,867
⊳ Community mental health clinics (CMHC) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Rural health clinics ⊳ Median	0 618,038	0 697,279	0 690,232	0 684,010	0 670,558
⊳ Other federally qualified health clinics ⊳ Median	0 --	0 --	0 --	0 --	0 --

Other payments

Item	2017	2018	2019	2020	2021
Graduate Medical Education (GME) Median	0 3,284,314	0 3,250,551	0 3,386,837	0 3,360,806	0 3,508,953
Disproportionate-share hospital (DSH) Median	2,397,071 594,888	2,497,203 595,761	2,159,568 577,894	2,010,715 542,168	2,209,616 549,667
Outlier Median	2,886,467 582,572	2,132,874 538,116	428,915 212,434	526,263 126,559	424,395 139,139

Uncompensated care

Item	2017	2018	2019	2020	2021
Medicaid shortfall Median	38,620,916 3,662,910	29,306,445 3,730,911	14,179,983 4,081,319	4,003,846 4,643,908	27,666,270 4,389,147
Charity care Median	5,527,664 2,654,636	6,121,467 2,940,659	9,461,148 3,380,215	13,342,040 3,488,738	12,158,940 3,233,405
Uncompensated care (UCC) Median	12,708,766 5,147,790	14,351,343 5,337,617	17,213,228 5,711,082	19,701,837 5,923,418	18,466,930 5,508,107
UCC as a % of operating expenses Median	2.62% 3.24	2.86% 3.12	3.52% 3.21	3.77% 3.3	2.93% 2.86
Total shortfall/UCC Median	51,329,682 9,489,989	43,657,788 9,424,297	31,393,211 10,120,158	23,705,683 11,171,337	46,133,200 10,133,851

Labor costs

	2017	2018	2019	2020	2021
Total salaries Median	153,113,085 52,142,039	161,008,650 54,485,252	155,178,534 57,395,589	168,142,946 58,830,919	203,389,544 61,722,907
Salaries as a % of operating expenses Median	31.52 36.68	32.05 36.56	31.70 36.37	32.18 35.93	32.30 35.24
Intern, resident salaries* Median	0 2,598,592	0 2,686,824	0 2,753,773	0 2,937,156	0 2,909,848
Contract intern, resident salaries* Median	0 1,251,927	0 1,186,494	0 1,204,885	0 1,279,653	0 1,469,317
Contract adjusted salaries, direct-care Median	11,859,166 1,449,244	7,585,616 1,475,986	6,751,628 1,563,078	12,013,376 1,721,954	32,294,347 2,991,828
Contract hours, direct-care Median	162,218.00 22,725	120,202.50 23,018.5	104,871.00 24,503.48	158,967.00 25,026.5	253,130.00 33,786
Contract wages, direct-care Median	73.11 64.67	63.11 64.53	64.38 65.06	75.57 68.97	127.58 88.94

* in an approved program

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Cost reports are self-reported by the facility, are subject to revision and should be considered preliminary.

* Net Service to patients (NS2P) equals net patient revenue minus operating expenses. NS2P is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

About medians

Medians are calculated from reports with "complete" fiscal years, or reports with fiscal years of at least 300 days and no more than 420 days.

In cases where there are fewer than 50 values reported, medians are not calculated. For childrens' hospitals, it's when fewer than 20 are reported.

Web app by Tim Broderick | email.