As of the July, 2022, release via CMS

BANNER THUNDERBIRD MEDICAL CENTER

CMS id: 030089
5555 WEST THUNDERBIRD ROAD, GLENDALE AZ 85308. County: MARICOPA
System: NAME: BANNER HEALTH
CBSA: Phoenix-Mesa-Chandler, AZ

The 595-bed, acute-care hospital had $54,568,641 in net service to patients*, with a total profit margin of 16.00569% in fiscal year 2020, the latest year available.
It spent 2.74% of its operating expenses on uncompensated care and reported $47,905,059 in Medicaid shortfall.

* For more about Net Service to Patients and operating revenue, please the finance section below.

Note: Medians are from acute-care hospitals with "complete" fiscal years. For more about how we calculated medians and cost reports in general, please click here.

Details

	2017	2018	2019	2020	2021
# of days in fyear	365	365	365	366	--
Ownership	nfp	nfp	nfp	nfp	--
Acute beds Median	407 118	407 118	407 119.5	447 118	-- 119
Total beds Median	555 162	555 162	555 162	595 162	-- 163.5
FTEs Median	2,549.00 788.06	2,561.43 793.42	2,560.74 806.03	2,419.83 787.61	-- 804.34

Finances As they appear in worksheet G3 of the cost reports.

Note: Net Patient Revenue is considered operating revenue, which means Net Service to Patients is considered operating profit. Click here for more about cost report financials

Hospital cost reports are an enormously complicated dataset. There are whole organizations and an offical CMS vendor dedicated to helping researchers work with the data.
It's important to understand that hospital financials in cost reports are not organized in the same as other sources such as annual financial reports to bond holders.

The biggest difference is the concept of operating revenue and profit. Net Service to patients (NS2P), which is the sum of net patient revenue minus operating expenses, is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

That would make Net Patient Revenue = operating revenue.

All this makes things challenging when comparing what's reported in cost reports to other sources. It becomes clearer when you consider that, beyond the purpose of reimbursement, cost reports are a tool for policymakers trying to understand the financial situation of a hospital doing the tasks specific to hospitals.

In other words, while a facility with a division that formulates drugs might include earnings from that as operating revenue in their corporate annual result, this is not central to the operations of a hospital caring for patients and so it is counted as "other income." (See below the financials section for more on "other income")

The healthcare consulting firm HMP, in a former partnership with Modern Healthcare, did develop a formula for estimating operating revenue closer to what one might find in other sources. We no longer use this for the following reasons:

The measure was not widely used beyond HMP and Modern Healthcare. Many hospitals had their own internal estimates of operating revenue and profit.
Because of this, there was confusion when reporting operating results for individual hospitals. There was often pushback when a facility's internal numbers did not match what Modern Healthcare was reporting.
The formula includes revenue from portions of the "other income" section, which may also include non-operating revenue. HMP themselves point out in a caveat on their site that they cannot exclude all non-operating revenue from their measure.

HMP's operating measure has proven problematic in the past for our reporting and the partnership with them ended years ago. It's best to not use a measure that we alone cannot defend.

	2017	2018	2019	2020	2021
Net patient revenue ? Median	516,562,859 150,932,746	534,624,120 158,950,878	545,329,242 168,696,998	562,261,311 163,454,693	-- 186,589,412
Operating expenses Median	446,904,455 149,311,209	480,336,662 156,110,414	486,281,603 164,890,568	507,692,670 166,516,854	-- 180,120,888
Net income from service 2 patients (NS2P) ? Median	69,658,404 -964,173	54,287,458 -643,601.5	59,047,639 -116,254	54,568,641 -5,025,862	-- -1,284,564
NS2P margin ? Median	13.48% -0.62	10.15% -0.29	10.83% 0.18	9.71% -5.07	--% -0.88

Range* of Net Service to Patient (NS2P) margins

= NS2P margin for BANNER THUNDERBIRD MEDICAL CENTER compared to all** acute-care hospitals, from CMS cost reports.
Note: NS2P is considered operating margin by MACPAC. The chart below is interactive: click or touch to see more.

* Data range does not show outliers, which fall beyond the minimum and maximum of the range.
** From cost reports with complete fiscal years. Number of acute-care hospitals available to calculate medians:

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

	2017	2018	2019	2020	2021
Other income* Median Click here to show/hide details	6,069,842 5,089,215	6,588,273 4,572,541	6,194,225 5,268,134	42,175,644 13,092,619	-- 12,369,236
⊳ Line 6: Contributions ? ⊳ Median	0 224,999	0 199,009	0 206,870.5	0 194,343	-- 249,496
⊳ Line 7: Investments ? ⊳ Median	0 299,524	0 188,688.5	0 370,813	0 309,361.5	-- 375,329
⊳ Line 8: Revenue from telephone service	NULL	NULL	NULL	NULL	NULL
⊳ Line 9: Revenue from tv and radio	--	--	--	--	--
⊳ Line 10: Purchase discounts	0	0	0	0	--
⊳ Line 11: Rebates and refunds of expenses	0	0	0	0	--
⊳ Line 12: Parking lot receipts	0	0	0	0	--
⊳ Line 13: Revenue from laundry and linen service	0	0	0	0	--
⊳ Line 14: Revenue from meals sold to emplyees and guests	3,258,459	3,436,412	3,540,976	2,521,464	--
⊳ Line 15: Revenue from rental of living quarters	0	0	0	0	--
⊳ Line 16: Revenue from sale of medical and surgical supplies	0	0	0	0	--
⊳ Line 17: Revenue from sale of drugs to other than patients	417,725	567,571	827,737	820,542	--
⊳ Line 18: Revenue from sale of medical records and abstracts	0	0	0	0	--
⊳ Line 19: Tuition (fees, sale of textbooks, uniforms, etc.)	302,057	227,631	35,690	14,157	--
⊳ Line 20: Revenue from gifts, flowers, coffee shops, canteen	0	0	0	0	--
⊳ Line 21: Rental of vending machines	16,683	40,395	18,129	14,125	--
⊳ Line 22: Rental of hospital space	1,245,358	1,200,092	69,486	69,486	--
⊳ Line 23: Gov appropriations ? ⊳ Median	0 1,017,693	0 983,261.5	0 1,173,286	0 1,987,202	-- 1,597,664
⊳ Sum Line 24	829,560	1,116,172	1,702,207	38,735,870	--
Total income ? Median	75,728,246 6,586,430	60,875,731 6,767,106	65,241,864 8,419,950	96,744,285 8,094,175	-- 15,162,888
Non-operating expenses Median	22,690 146,289.5	0 164,857	0 89,880.5	0 106,761	-- 31,473.5
Net income Median	75,705,556 6,043,842	60,875,731 5,845,112	65,241,864 7,606,259	96,744,285 7,283,041	-- 14,957,241
Net margin Median	14.48542% 4.62%	11.24803% 4.42%	11.82939% 5.16%	16.00569% 5.2%	--% 9.25%

* About "Other income": Other income, or line 25 in worksheet G3, is the sum of lines 6 through 24. It includes three lines that are considered non-operating revenue - contributions, investments and government appropriations. Medians are included for these three lines. It also contains items that are not central to providing healthcare, such as revenue from parking or gift shops.
"Sum Line 24" is a special case. Called "Other (specify)" in the cost reports, CMS allows for this line to be "subscripted," or divided into sublines like 002400, 002401, 002402. And hospitals do that, up to 100 lines, to detail income (and sometimes negative returns) that are otherwise not covered in the previous "other" lines. Therefore, "Sum Line 24" is the sum of all the lines 24.

Range* of total profit (loss) margins

= Total margin for BANNER THUNDERBIRD MEDICAL CENTER compared to all** acute-care hospitals, from CMS cost reports.
The chart below is interactive: click or touch to see more.

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

Medicare revenue

Inpatient and outpatient revenue

	2017	2018	2019	2020	2021
All inpatient revenue Median Click here to show/hide details	58,433,293 23,241,334	60,649,984 23,709,545	57,141,314 24,248,380	56,946,521 22,858,541	-- 23,620,613
"All inpatient revenue" is made up of any Medicare payments for routine inpatient, swingbed SNFs, TEFRA, IPF, IRF, inpatient long-term care, CAH and inpatient SNF facilities. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine inpatient revenue ⊳ Median	57,364,902 21,577,146	59,381,467 22,041,594	55,984,991 22,722,063	56,025,146 21,570,441	-- 22,140,684
⊳ Swingbeds ⊳ Median	0 --	0 --	0 --	0 --	-- --
⊳ Tax Equity and Fiscal Responsibility Act payments (TEFRA) ⊳ Median	0 --	0 --	0 --	0 --	-- --
⊳ Inpatient psychiatric facility (IPF) ⊳ Median	1,068,391 1,845,420	1,268,517 1,757,392	1,156,323 1,738,842	921,375 1,510,463	-- 1,393,140
⊳ Inpatient rehabilitation facility (IRF) ⊳ Median	0 3,535,627	0 3,746,588	0 3,782,288	0 3,865,578	-- 3,983,889
⊳ Long-term care hospital (LTCH) ⊳ Median	0 --	0 --	0 --	0 --	-- --
⊳ Critical-access hospitals ⊳ Median	0 --	0 --	0 --	0 --	-- --
⊳ Skilled-nursing facilities (SNF) ⊳ Median	0 1,203,033	0 1,215,295	0 1,313,657	0 1,365,298	-- 1,179,746
All outpatient revenue Median Click here to show/hide details	26,305,581 11,160,864	25,266,868 11,987,345	24,362,332 12,926,866	21,230,554 11,884,480	-- 13,145,163
"All outpatient revenue" is made up of any payments for routine outpatient, HHA, CMHC, rural health and other federally-qualified health clinics. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine outpatient revenue ⊳ Median	26,305,581 10,918,923	25,266,868 11,706,976	24,362,332 12,615,917	21,230,554 11,458,116	-- 12,776,716
⊳ Home Health agencies (HHA) ⊳ Median	0 1,282,808	0 1,407,728	0 1,341,512	0 1,407,046	-- 1,476,867
⊳ Community mental health clinics (CMHC) ⊳ Median	0 --	0 --	0 --	0 --	-- --
⊳ Rural health clinics ⊳ Median	0 618,038	0 697,279	0 690,232	0 684,010	-- 670,558
⊳ Other federally qualified health clinics ⊳ Median	0 --	0 --	0 --	0 --	-- --

Other payments

Item	2017	2018	2019	2020	2021
Graduate Medical Education (GME) Median	0 3,284,314	0 3,250,551	0 3,386,837	0 3,360,806	-- 3,508,953
Disproportionate-share hospital (DSH) Median	2,537,848 594,888	2,828,366 595,761	2,294,426 577,894	2,476,171 542,168	-- 549,667
Outlier Median	2,445,338 582,572	2,011,699 538,116	370,570 212,434	237,145 126,559	-- 139,139

Uncompensated care

Item	2017	2018	2019	2020	2021
Medicaid shortfall Median	44,540,296 3,662,910	48,595,875 3,730,911	30,832,756 4,081,319	47,905,059 4,643,908	-- 4,389,147
Charity care Median	7,616,882 2,654,636	8,104,851 2,940,659	8,053,460 3,380,215	9,420,360 3,488,738	-- 3,233,405
Uncompensated care (UCC) Median	12,134,929 5,147,790	13,250,250 5,337,617	13,669,063 5,711,082	13,905,506 5,923,418	-- 5,508,107
UCC as a % of operating expenses Median	2.72% 3.24	2.76% 3.12	2.81% 3.21	2.74% 3.3	--% 2.86
Total shortfall/UCC Median	56,675,225 9,489,989	61,846,125 9,424,297	44,501,819 10,120,158	61,810,565 11,171,337	-- 10,133,851

Labor costs

	2017	2018	2019	2020	2021
Total salaries Median	159,091,950 52,142,039	168,946,498 54,485,252	172,138,587 57,395,589	173,593,137 58,830,919	-- 61,722,907
Salaries as a % of operating expenses Median	35.60 36.68	35.17 36.56	35.40 36.37	34.19 35.93	-- 35.24
Intern, resident salaries* Median	0 2,598,592	0 2,686,824	0 2,753,773	0 2,937,156	-- 2,909,848
Contract intern, resident salaries* Median	0 1,251,927	0 1,186,494	0 1,204,885	0 1,279,653	-- 1,469,317
Contract adjusted salaries, direct-care Median	1,872,363 1,449,244	5,110,472 1,475,986	3,934,626 1,563,078	13,411,993 1,721,954	-- 2,991,828
Contract hours, direct-care Median	22,762.00 22,725	61,549.00 23,018.5	52,926.00 24,503.48	136,783.00 25,026.5	-- 33,786
Contract wages, direct-care Median	82.26 64.67	83.03 64.53	74.34 65.06	98.05 68.97	-- 88.94

* in an approved program

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Cost reports are self-reported by the facility, are subject to revision and should be considered preliminary.

* Net Service to patients (NS2P) equals net patient revenue minus operating expenses. NS2P is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

About medians

Medians are calculated from reports with "complete" fiscal years, or reports with fiscal years of at least 300 days and no more than 420 days.

In cases where there are fewer than 50 values reported, medians are not calculated. For childrens' hospitals, it's when fewer than 20 are reported.

Web app by Tim Broderick | email.