As of the July, 2022, release via CMS

ABRAZO ARROWHEAD CAMPUS

CMS id: 030094
18701 NORTH 67TH AVENUE, GLENDALE AZ 85308. County: MARICOPA
System: TENET HEALTHCARE CORPORATION
CBSA: Phoenix-Mesa-Chandler, AZ

The 270-bed, acute-care hospital had $29,756,523 in net service to patients*, with a total profit margin of 12.96052% in fiscal year 2021, the latest year available.
It spent 1.40% of its operating expenses on uncompensated care and reported $8,593,850 in Medicaid shortfall.

* For more about Net Service to Patients and operating revenue, please the finance section below.

Note: Medians are from acute-care hospitals with "complete" fiscal years. For more about how we calculated medians and cost reports in general, please click here.

Details

	2017	2018	2019	2020	2021
# of days in fyear	365	365	365	366	365
Ownership	forprofit	forprofit	forprofit	forprofit	forprofit
Acute beds Median	224 118	224 118	224 119.5	224 118	232 119
Total beds Median	262 162	262 162	262 162	262 162	270 163.5
FTEs Median	1,164.60 788.06	1,201.50 793.42	1,142.70 806.03	1,180.50 787.61	1,143.00 804.34

Finances As they appear in worksheet G3 of the cost reports.

Note: Net Patient Revenue is considered operating revenue, which means Net Service to Patients is considered operating profit. Click here for more about cost report financials

Hospital cost reports are an enormously complicated dataset. There are whole organizations and an offical CMS vendor dedicated to helping researchers work with the data.
It's important to understand that hospital financials in cost reports are not organized in the same as other sources such as annual financial reports to bond holders.

The biggest difference is the concept of operating revenue and profit. Net Service to patients (NS2P), which is the sum of net patient revenue minus operating expenses, is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

That would make Net Patient Revenue = operating revenue.

All this makes things challenging when comparing what's reported in cost reports to other sources. It becomes clearer when you consider that, beyond the purpose of reimbursement, cost reports are a tool for policymakers trying to understand the financial situation of a hospital doing the tasks specific to hospitals.

In other words, while a facility with a division that formulates drugs might include earnings from that as operating revenue in their corporate annual result, this is not central to the operations of a hospital caring for patients and so it is counted as "other income." (See below the financials section for more on "other income")

The healthcare consulting firm HMP, in a former partnership with Modern Healthcare, did develop a formula for estimating operating revenue closer to what one might find in other sources. We no longer use this for the following reasons:

The measure was not widely used beyond HMP and Modern Healthcare. Many hospitals had their own internal estimates of operating revenue and profit.
Because of this, there was confusion when reporting operating results for individual hospitals. There was often pushback when a facility's internal numbers did not match what Modern Healthcare was reporting.
The formula includes revenue from portions of the "other income" section, which may also include non-operating revenue. HMP themselves point out in a caveat on their site that they cannot exclude all non-operating revenue from their measure.

HMP's operating measure has proven problematic in the past for our reporting and the partnership with them ended years ago. It's best to not use a measure that we alone cannot defend.

	2017	2018	2019	2020	2021
Net patient revenue ? Median	309,880,653 150,932,746	317,387,074 158,950,878	323,480,302 168,696,998	345,109,599 163,454,693	352,923,029 186,589,412
Operating expenses Median	285,989,303 149,311,209	285,685,001 156,110,414	295,985,872 164,890,568	321,426,638 166,516,854	323,166,506 180,120,888
Net income from service 2 patients (NS2P) ? Median	23,891,350 -964,173	31,702,073 -643,601.5	27,494,430 -116,254	23,682,961 -5,025,862	29,756,523 -1,284,564
NS2P margin ? Median	7.71% -0.62	9.99% -0.29	8.50% 0.18	6.86% -5.07	8.43% -0.88

Range* of Net Service to Patient (NS2P) margins

= NS2P margin for ABRAZO ARROWHEAD CAMPUS compared to all** acute-care hospitals, from CMS cost reports.
Note: NS2P is considered operating margin by MACPAC. The chart below is interactive: click or touch to see more.

* Data range does not show outliers, which fall beyond the minimum and maximum of the range.
** From cost reports with complete fiscal years. Number of acute-care hospitals available to calculate medians:

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

	2017	2018	2019	2020	2021
Other income* Median Click here to show/hide details	2,027,542 5,089,215	719,012 4,572,541	1,616,043 5,268,134	1,710,886 13,092,619	18,364,239 12,369,236
⊳ Line 6: Contributions ? ⊳ Median	0 224,999	0 199,009	0 206,870.5	0 194,343	0 249,496
⊳ Line 7: Investments ? ⊳ Median	10,521 299,524	11,092 188,688.5	23,092 370,813	-44,201 309,361.5	265,283 375,329
⊳ Line 8: Revenue from telephone service	NULL	NULL	NULL	NULL	NULL
⊳ Line 9: Revenue from tv and radio	--	--	--	--	--
⊳ Line 10: Purchase discounts	93,487	39,931	28,622	117,205	49,692
⊳ Line 11: Rebates and refunds of expenses	154,429	281,155	189,657	145,804	256,888
⊳ Line 12: Parking lot receipts	0	0	0	0	0
⊳ Line 13: Revenue from laundry and linen service	0	0	0	0	0
⊳ Line 14: Revenue from meals sold to emplyees and guests	1,053,969	1,163,872	1,132,932	1,168,519	566,431
⊳ Line 15: Revenue from rental of living quarters	0	0	0	0	0
⊳ Line 16: Revenue from sale of medical and surgical supplies	0	0	0	0	0
⊳ Line 17: Revenue from sale of drugs to other than patients	0	0	0	0	0
⊳ Line 18: Revenue from sale of medical records and abstracts	17,433	19,739	14,145	749	12,901
⊳ Line 19: Tuition (fees, sale of textbooks, uniforms, etc.)	138,662	132,336	145,683	147,121	29,192
⊳ Line 20: Revenue from gifts, flowers, coffee shops, canteen	0	0	0	0	0
⊳ Line 21: Rental of vending machines	43,334	41,989	41,651	45,824	5,024
⊳ Line 22: Rental of hospital space	0	0	0	0	0
⊳ Line 23: Gov appropriations ? ⊳ Median	0 1,017,693	0 983,261.5	0 1,173,286	0 1,987,202	0 1,597,664
⊳ Sum Line 24	515,707	-971,102	40,261	129,865	17,178,828
Total income ? Median	25,918,892 6,586,430	32,421,085 6,767,106	29,110,473 8,419,950	25,393,847 8,094,175	48,120,762 15,162,888
Non-operating expenses Median	0 146,289.5	0 164,857	0 89,880.5	0 106,761	0 31,473.5
Net income Median	25,918,892 6,043,842	32,421,085 5,845,112	29,110,473 7,606,259	25,393,847 7,283,041	48,120,762 14,957,241
Net margin Median	8.30978% 4.62%	10.19191% 4.42%	8.95441% 5.16%	7.32190% 5.2%	12.96052% 9.25%

* About "Other income": Other income, or line 25 in worksheet G3, is the sum of lines 6 through 24. It includes three lines that are considered non-operating revenue - contributions, investments and government appropriations. Medians are included for these three lines. It also contains items that are not central to providing healthcare, such as revenue from parking or gift shops.
"Sum Line 24" is a special case. Called "Other (specify)" in the cost reports, CMS allows for this line to be "subscripted," or divided into sublines like 002400, 002401, 002402. And hospitals do that, up to 100 lines, to detail income (and sometimes negative returns) that are otherwise not covered in the previous "other" lines. Therefore, "Sum Line 24" is the sum of all the lines 24.

Range* of total profit (loss) margins

= Total margin for ABRAZO ARROWHEAD CAMPUS compared to all** acute-care hospitals, from CMS cost reports.
The chart below is interactive: click or touch to see more.

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

Medicare revenue

Inpatient and outpatient revenue

	2017	2018	2019	2020	2021
All inpatient revenue Median Click here to show/hide details	60,839,210 23,241,334	61,152,102 23,709,545	59,558,713 24,248,380	65,260,625 22,858,541	63,725,719 23,620,613
"All inpatient revenue" is made up of any Medicare payments for routine inpatient, swingbed SNFs, TEFRA, IPF, IRF, inpatient long-term care, CAH and inpatient SNF facilities. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine inpatient revenue ⊳ Median	60,839,210 21,577,146	61,152,102 22,041,594	59,558,713 22,722,063	65,260,625 21,570,441	63,725,719 22,140,684
⊳ Swingbeds ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Tax Equity and Fiscal Responsibility Act payments (TEFRA) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Inpatient psychiatric facility (IPF) ⊳ Median	0 1,845,420	0 1,757,392	0 1,738,842	0 1,510,463	0 1,393,140
⊳ Inpatient rehabilitation facility (IRF) ⊳ Median	0 3,535,627	0 3,746,588	0 3,782,288	0 3,865,578	0 3,983,889
⊳ Long-term care hospital (LTCH) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Critical-access hospitals ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Skilled-nursing facilities (SNF) ⊳ Median	0 1,203,033	0 1,215,295	0 1,313,657	0 1,365,298	0 1,179,746
All outpatient revenue Median Click here to show/hide details	22,244,274 11,160,864	24,450,305 11,987,345	26,180,750 12,926,866	27,032,274 11,884,480	24,476,884 13,145,163
"All outpatient revenue" is made up of any payments for routine outpatient, HHA, CMHC, rural health and other federally-qualified health clinics. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine outpatient revenue ⊳ Median	22,244,274 10,918,923	24,450,305 11,706,976	26,180,750 12,615,917	27,032,274 11,458,116	24,476,884 12,776,716
⊳ Home Health agencies (HHA) ⊳ Median	0 1,282,808	0 1,407,728	0 1,341,512	0 1,407,046	0 1,476,867
⊳ Community mental health clinics (CMHC) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Rural health clinics ⊳ Median	0 618,038	0 697,279	0 690,232	0 684,010	0 670,558
⊳ Other federally qualified health clinics ⊳ Median	0 --	0 --	0 --	0 --	0 --

Other payments

Item	2017	2018	2019	2020	2021
Graduate Medical Education (GME) Median	0 3,284,314	0 3,250,551	0 3,386,837	1,127,225 3,360,806	4,232,538 3,508,953
Disproportionate-share hospital (DSH) Median	2,529,373 594,888	2,215,121 595,761	2,188,567 577,894	1,978,795 542,168	2,115,941 549,667
Outlier Median	2,078,254 582,572	4,584,073 538,116	4,458,165 212,434	250,755 126,559	98,499 139,139

Uncompensated care

Item	2017	2018	2019	2020	2021
Medicaid shortfall Median	11,024,983 3,662,910	17,948,020 3,730,911	18,009,298 4,081,319	15,570,973 4,643,908	8,593,850 4,389,147
Charity care Median	3,161,990 2,654,636	3,557,940 2,940,659	3,812,700 3,380,215	4,085,749 3,488,738	3,072,803 3,233,405
Uncompensated care (UCC) Median	5,473,229 5,147,790	5,617,548 5,337,617	5,713,105 5,711,082	5,933,339 5,923,418	4,517,110 5,508,107
UCC as a % of operating expenses Median	1.91% 3.24	1.97% 3.12	1.93% 3.21	1.85% 3.3	1.40% 2.86
Total shortfall/UCC Median	16,498,212 9,489,989	23,565,568 9,424,297	23,722,403 10,120,158	21,504,312 11,171,337	13,110,960 10,133,851

Labor costs

	2017	2018	2019	2020	2021
Total salaries Median	92,716,128 52,142,039	96,985,606 54,485,252	98,832,937 57,395,589	101,811,700 58,830,919	101,392,454 61,722,907
Salaries as a % of operating expenses Median	32.43 36.68	33.95 36.56	33.39 36.37	31.59 35.93	31.37 35.24
Intern, resident salaries* Median	0 2,598,592	0 2,686,824	0 2,753,773	665,697 2,937,156	1,680,480 2,909,848
Contract intern, resident salaries* Median	0 1,251,927	0 1,186,494	0 1,204,885	0 1,279,653	0 1,469,317
Contract adjusted salaries, direct-care Median	6,499,174 1,449,244	2,627,806 1,475,986	2,621,837 1,563,078	4,773,656 1,721,954	4,713,842 2,991,828
Contract hours, direct-care Median	97,653.00 22,725	35,557.67 23,018.5	43,786.00 24,503.48	74,092.00 25,026.5	60,836.00 33,786
Contract wages, direct-care Median	66.55 64.67	73.90 64.53	59.88 65.06	64.43 68.97	77.48 88.94

* in an approved program

Return to top

Cost reports are self-reported by the facility, are subject to revision and should be considered preliminary.

* Net Service to patients (NS2P) equals net patient revenue minus operating expenses. NS2P is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

About medians

Medians are calculated from reports with "complete" fiscal years, or reports with fiscal years of at least 300 days and no more than 420 days.

In cases where there are fewer than 50 values reported, medians are not calculated. For childrens' hospitals, it's when fewer than 20 are reported.

Web app by Tim Broderick | email.