As of the July, 2022, release via CMS

MAYO CLINIC HOSPITAL

CMS id: 030103
5777 EAST MAYO BLVD, PHOENIX AZ 85054. County: MARICOPA
System: MAYO FOUNDATION
CBSA: Phoenix-Mesa-Chandler, AZ

The 306-bed, acute-care hospital had $24,528,409 in net service to patients*, with a total profit margin of 8.49649% in fiscal year 2021, the latest year available.
It spent 0.70% of its operating expenses on uncompensated care and reported $12,343,524 in Medicaid shortfall.

* For more about Net Service to Patients and operating revenue, please the finance section below.

Note: Medians are from acute-care hospitals with "complete" fiscal years. For more about how we calculated medians and cost reports in general, please click here.

Details

	2017	2018	2019	2020	2021
# of days in fyear	365	365	365	366	365
Ownership	nfp	nfp	nfp	nfp	nfp
Acute beds Median	239 118	236 118	234 119.5	265 118	272 119
Total beds Median	276 162	273 162	271 162	302 162	306 163.5
FTEs Median	5,310.63 788.06	5,244.05 793.42	5,969.66 806.03	5,897.26 787.61	6,679.40 804.34

Finances As they appear in worksheet G3 of the cost reports.

Note: Net Patient Revenue is considered operating revenue, which means Net Service to Patients is considered operating profit. Click here for more about cost report financials

Hospital cost reports are an enormously complicated dataset. There are whole organizations and an offical CMS vendor dedicated to helping researchers work with the data.
It's important to understand that hospital financials in cost reports are not organized in the same as other sources such as annual financial reports to bond holders.

The biggest difference is the concept of operating revenue and profit. Net Service to patients (NS2P), which is the sum of net patient revenue minus operating expenses, is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

That would make Net Patient Revenue = operating revenue.

All this makes things challenging when comparing what's reported in cost reports to other sources. It becomes clearer when you consider that, beyond the purpose of reimbursement, cost reports are a tool for policymakers trying to understand the financial situation of a hospital doing the tasks specific to hospitals.

In other words, while a facility with a division that formulates drugs might include earnings from that as operating revenue in their corporate annual result, this is not central to the operations of a hospital caring for patients and so it is counted as "other income." (See below the financials section for more on "other income")

The healthcare consulting firm HMP, in a former partnership with Modern Healthcare, did develop a formula for estimating operating revenue closer to what one might find in other sources. We no longer use this for the following reasons:

The measure was not widely used beyond HMP and Modern Healthcare. Many hospitals had their own internal estimates of operating revenue and profit.
Because of this, there was confusion when reporting operating results for individual hospitals. There was often pushback when a facility's internal numbers did not match what Modern Healthcare was reporting.
The formula includes revenue from portions of the "other income" section, which may also include non-operating revenue. HMP themselves point out in a caveat on their site that they cannot exclude all non-operating revenue from their measure.

HMP's operating measure has proven problematic in the past for our reporting and the partnership with them ended years ago. It's best to not use a measure that we alone cannot defend.

	2017	2018	2019	2020	2021
Net patient revenue ? Median	1,392,149,121 150,932,746	1,482,962,722 158,950,878	1,694,113,572 168,696,998	1,765,455,549 163,454,693	2,066,052,128 186,589,412
Operating expenses Median	1,364,696,147 149,311,209	1,440,653,676 156,110,414	1,659,202,929 164,890,568	1,785,097,611 166,516,854	2,041,523,719 180,120,888
Net income from service 2 patients (NS2P) ? Median	27,452,974 -964,173	42,309,046 -643,601.5	34,910,643 -116,254	-19,642,062 -5,025,862	24,528,409 -1,284,564
NS2P margin ? Median	1.97% -0.62	2.85% -0.29	2.06% 0.18	-1.11% -5.07	1.19% -0.88

Range* of Net Service to Patient (NS2P) margins

= NS2P margin for MAYO CLINIC HOSPITAL compared to all** acute-care hospitals, from CMS cost reports.
Note: NS2P is considered operating margin by MACPAC. The chart below is interactive: click or touch to see more.

* Data range does not show outliers, which fall beyond the minimum and maximum of the range.
** From cost reports with complete fiscal years. Number of acute-care hospitals available to calculate medians:

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

	2017	2018	2019	2020	2021
Other income* Median Click here to show/hide details	115,463,617 5,089,215	91,364,800 4,572,541	126,921,917 5,268,134	125,129,382 13,092,619	117,823,300 12,369,236
⊳ Line 6: Contributions ? ⊳ Median	13,284,626 224,999	0 199,009	0 206,870.5	0 194,343	0 249,496
⊳ Line 7: Investments ? ⊳ Median	16,607,902 299,524	0 188,688.5	0 370,813	0 309,361.5	0 375,329
⊳ Line 8: Revenue from telephone service	NULL	NULL	NULL	NULL	NULL
⊳ Line 9: Revenue from tv and radio	--	--	--	--	--
⊳ Line 10: Purchase discounts	0	0	0	0	0
⊳ Line 11: Rebates and refunds of expenses	0	0	0	0	0
⊳ Line 12: Parking lot receipts	0	0	0	0	0
⊳ Line 13: Revenue from laundry and linen service	0	0	0	0	0
⊳ Line 14: Revenue from meals sold to emplyees and guests	6,402,503	0	0	0	0
⊳ Line 15: Revenue from rental of living quarters	1,353,131	0	0	0	0
⊳ Line 16: Revenue from sale of medical and surgical supplies	0	0	0	0	0
⊳ Line 17: Revenue from sale of drugs to other than patients	845,985	0	0	0	0
⊳ Line 18: Revenue from sale of medical records and abstracts	0	0	0	0	0
⊳ Line 19: Tuition (fees, sale of textbooks, uniforms, etc.)	681,295	0	0	0	0
⊳ Line 20: Revenue from gifts, flowers, coffee shops, canteen	0	0	0	0	0
⊳ Line 21: Rental of vending machines	8,160	0	0	0	0
⊳ Line 22: Rental of hospital space	0	0	0	0	0
⊳ Line 23: Gov appropriations ? ⊳ Median	0 1,017,693	0 983,261.5	0 1,173,286	0 1,987,202	0 1,597,664
⊳ Sum Line 24	76,280,015	91,364,800	126,921,917	125,129,382	117,823,300
Total income ? Median	142,916,591 6,586,430	133,673,846 6,767,106	161,832,560 8,419,950	105,487,320 8,094,175	142,351,709 15,162,888
Non-operating expenses Median	0 146,289.5	-3,744,971 164,857	-11,394,103 89,880.5	-14,707,095 106,761	-43,200,996 31,473.5
Net income Median	142,916,591 6,043,842	137,418,817 5,845,112	173,226,663 7,606,259	120,194,415 7,283,041	185,552,705 14,957,241
Net margin Median	9.47966% 4.62%	8.72873% 4.42%	9.51254% 5.16%	6.35753% 5.2%	8.49649% 9.25%

* About "Other income": Other income, or line 25 in worksheet G3, is the sum of lines 6 through 24. It includes three lines that are considered non-operating revenue - contributions, investments and government appropriations. Medians are included for these three lines. It also contains items that are not central to providing healthcare, such as revenue from parking or gift shops.
"Sum Line 24" is a special case. Called "Other (specify)" in the cost reports, CMS allows for this line to be "subscripted," or divided into sublines like 002400, 002401, 002402. And hospitals do that, up to 100 lines, to detail income (and sometimes negative returns) that are otherwise not covered in the previous "other" lines. Therefore, "Sum Line 24" is the sum of all the lines 24.

Range* of total profit (loss) margins

= Total margin for MAYO CLINIC HOSPITAL compared to all** acute-care hospitals, from CMS cost reports.
The chart below is interactive: click or touch to see more.

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

Medicare revenue

Inpatient and outpatient revenue

	2017	2018	2019	2020	2021
All inpatient revenue Median Click here to show/hide details	160,166,596 23,241,334	156,783,099 23,709,545	170,862,661 24,248,380	168,250,656 22,858,541	198,192,616 23,620,613
"All inpatient revenue" is made up of any Medicare payments for routine inpatient, swingbed SNFs, TEFRA, IPF, IRF, inpatient long-term care, CAH and inpatient SNF facilities. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine inpatient revenue ⊳ Median	158,021,267 21,577,146	154,946,940 22,041,594	168,544,415 22,722,063	167,527,022 21,570,441	198,191,748 22,140,684
⊳ Swingbeds ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Tax Equity and Fiscal Responsibility Act payments (TEFRA) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Inpatient psychiatric facility (IPF) ⊳ Median	0 1,845,420	0 1,757,392	0 1,738,842	0 1,510,463	0 1,393,140
⊳ Inpatient rehabilitation facility (IRF) ⊳ Median	2,145,329 3,535,627	1,836,159 3,746,588	2,318,246 3,782,288	723,634 3,865,578	868 3,983,889
⊳ Long-term care hospital (LTCH) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Critical-access hospitals ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Skilled-nursing facilities (SNF) ⊳ Median	0 1,203,033	0 1,215,295	0 1,313,657	0 1,365,298	0 1,179,746
All outpatient revenue Median Click here to show/hide details	75,896,845 11,160,864	79,552,549 11,987,345	95,104,940 12,926,866	95,897,943 11,884,480	101,475,416 13,145,163
"All outpatient revenue" is made up of any payments for routine outpatient, HHA, CMHC, rural health and other federally-qualified health clinics. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine outpatient revenue ⊳ Median	75,896,845 10,918,923	79,552,549 11,706,976	95,104,940 12,615,917	95,897,943 11,458,116	101,475,416 12,776,716
⊳ Home Health agencies (HHA) ⊳ Median	0 1,282,808	0 1,407,728	0 1,341,512	0 1,407,046	0 1,476,867
⊳ Community mental health clinics (CMHC) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Rural health clinics ⊳ Median	0 618,038	0 697,279	0 690,232	0 684,010	0 670,558
⊳ Other federally qualified health clinics ⊳ Median	0 --	0 --	0 --	0 --	0 --

Other payments

Item	2017	2018	2019	2020	2021
Graduate Medical Education (GME) Median	14,743,172 3,284,314	14,439,032 3,250,551	15,848,618 3,386,837	15,014,318 3,360,806	23,667,786 3,508,953
Disproportionate-share hospital (DSH) Median	0 594,888	0 595,761	0 577,894	0 542,168	0 549,667
Outlier Median	10,858,615 582,572	12,534,977 538,116	1,562,848 212,434	1,196,250 126,559	1,413,140 139,139

Uncompensated care

Item	2017	2018	2019	2020	2021
Medicaid shortfall Median	6,181,346 3,662,910	7,089,198 3,730,911	7,330,408 4,081,319	10,465,261 4,643,908	12,343,524 4,389,147
Charity care Median	5,941,687 2,654,636	4,846,748 2,940,659	8,326,369 3,380,215	8,634,330 3,488,738	7,784,918 3,233,405
Uncompensated care (UCC) Median	9,231,790 5,147,790	7,786,884 5,337,617	10,467,104 5,711,082	14,827,368 5,923,418	14,316,609 5,508,107
UCC as a % of operating expenses Median	0.68% 3.24	0.54% 3.12	0.63% 3.21	0.83% 3.3	0.70% 2.86
Total shortfall/UCC Median	15,413,136 9,489,989	14,876,082 9,424,297	17,797,512 10,120,158	25,292,629 11,171,337	26,660,133 10,133,851

Labor costs

	2017	2018	2019	2020	2021
Total salaries Median	591,666,222 52,142,039	614,499,362 54,485,252	678,753,156 57,395,589	722,442,741 58,830,919	803,675,892 61,722,907
Salaries as a % of operating expenses Median	48.87 36.68	48.26 36.56	46.65 36.37	45.32 35.93	44.49 35.24
Intern, resident salaries* Median	0 2,598,592	0 2,686,824	0 2,753,773	0 2,937,156	0 2,909,848
Contract intern, resident salaries* Median	0 1,251,927	0 1,186,494	0 1,204,885	0 1,279,653	0 1,469,317
Contract adjusted salaries, direct-care Median	4,047,719 1,449,244	10,161,783 1,475,986	6,208,362 1,563,078	10,635,253 1,721,954	23,268,131 2,991,828
Contract hours, direct-care Median	79,349.48 22,725	162,887.58 23,018.5	96,332.10 24,503.48	118,709.36 25,026.5	173,202.00 33,786
Contract wages, direct-care Median	51.01 64.67	62.39 64.53	64.45 65.06	89.59 68.97	134.34 88.94

* in an approved program

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Cost reports are self-reported by the facility, are subject to revision and should be considered preliminary.

* Net Service to patients (NS2P) equals net patient revenue minus operating expenses. NS2P is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

About medians

Medians are calculated from reports with "complete" fiscal years, or reports with fiscal years of at least 300 days and no more than 420 days.

In cases where there are fewer than 50 values reported, medians are not calculated. For childrens' hospitals, it's when fewer than 20 are reported.

Web app by Tim Broderick | email.