As of the July, 2022, release via CMS

CHARLOTTE HUNGERFORD HOSPITAL

CMS id: 070011
540 LITCHFIELD STREET, TORRINGTON CT 6790. County: LITCHFIELD
System: HARTFORD HEALTHCARE
CBSA: Torrington, CT

The 108-bed, acute-care hospital had $-11,034,626 in net service to patients*, with a total profit margin of 10.82251% in fiscal year 2021, the latest year available.
It spent 1.38% of its operating expenses on uncompensated care and reported $8,530,706 in Medicaid shortfall.

* For more about Net Service to Patients and operating revenue, please the finance section below.

Note: Medians are from acute-care hospitals with "complete" fiscal years. For more about how we calculated medians and cost reports in general, please click here.

Details

	2017	2018	2019	2020	2021
# of days in fyear	365	365	365	366	365
Ownership	nfp	nfp	nfp	nfp	nfp
Acute beds Median	81 118	81 118	81 119.5	81 118	81 119
Total beds Median	108 162	108 162	108 162	108 162	108 163.5
FTEs Median	750.08 788.06	766.40 793.42	805.91 806.03	886.52 787.61	849.68 804.34

Finances As they appear in worksheet G3 of the cost reports.

Note: Net Patient Revenue is considered operating revenue, which means Net Service to Patients is considered operating profit. Click here for more about cost report financials

Hospital cost reports are an enormously complicated dataset. There are whole organizations and an offical CMS vendor dedicated to helping researchers work with the data.
It's important to understand that hospital financials in cost reports are not organized in the same as other sources such as annual financial reports to bond holders.

The biggest difference is the concept of operating revenue and profit. Net Service to patients (NS2P), which is the sum of net patient revenue minus operating expenses, is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

That would make Net Patient Revenue = operating revenue.

All this makes things challenging when comparing what's reported in cost reports to other sources. It becomes clearer when you consider that, beyond the purpose of reimbursement, cost reports are a tool for policymakers trying to understand the financial situation of a hospital doing the tasks specific to hospitals.

In other words, while a facility with a division that formulates drugs might include earnings from that as operating revenue in their corporate annual result, this is not central to the operations of a hospital caring for patients and so it is counted as "other income." (See below the financials section for more on "other income")

The healthcare consulting firm HMP, in a former partnership with Modern Healthcare, did develop a formula for estimating operating revenue closer to what one might find in other sources. We no longer use this for the following reasons:

The measure was not widely used beyond HMP and Modern Healthcare. Many hospitals had their own internal estimates of operating revenue and profit.
Because of this, there was confusion when reporting operating results for individual hospitals. There was often pushback when a facility's internal numbers did not match what Modern Healthcare was reporting.
The formula includes revenue from portions of the "other income" section, which may also include non-operating revenue. HMP themselves point out in a caveat on their site that they cannot exclude all non-operating revenue from their measure.

HMP's operating measure has proven problematic in the past for our reporting and the partnership with them ended years ago. It's best to not use a measure that we alone cannot defend.

	2017	2018	2019	2020	2021
Net patient revenue ? Median	114,544,670 150,932,746	120,417,582 158,950,878	130,386,145 168,696,998	131,323,914 163,454,693	158,776,671 186,589,412
Operating expenses Median	124,830,838 149,311,209	128,445,361 156,110,414	140,646,014 164,890,568	161,326,672 166,516,854	169,811,297 180,120,888
Net income from service 2 patients (NS2P) ? Median	-10,286,168 -964,173	-8,027,779 -643,601.5	-10,259,869 -116,254	-30,002,758 -5,025,862	-11,034,626 -1,284,564
NS2P margin ? Median	-8.98% -0.62	-6.67% -0.29	-7.87% 0.18	-22.85% -5.07	-6.95% -0.88

Range* of Net Service to Patient (NS2P) margins

= NS2P margin for CHARLOTTE HUNGERFORD HOSPITAL compared to all** acute-care hospitals, from CMS cost reports.
Note: NS2P is considered operating margin by MACPAC. The chart below is interactive: click or touch to see more.

* Data range does not show outliers, which fall beyond the minimum and maximum of the range.
** From cost reports with complete fiscal years. Number of acute-care hospitals available to calculate medians:

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

	2017	2018	2019	2020	2021
Other income* Median Click here to show/hide details	5,523,541 5,089,215	8,601,326 4,572,541	5,798,470 5,268,134	25,610,591 13,092,619	31,642,798 12,369,236
⊳ Line 6: Contributions ? ⊳ Median	49,030 224,999	46,495 199,009	1,386 206,870.5	443,998 194,343	0 249,496
⊳ Line 7: Investments ? ⊳ Median	0 299,524	0 188,688.5	0 370,813	5,277,461 309,361.5	17,083,967 375,329
⊳ Line 8: Revenue from telephone service	NULL	NULL	NULL	NULL	NULL
⊳ Line 9: Revenue from tv and radio	--	--	--	--	--
⊳ Line 10: Purchase discounts	17,952	24,980	8,385	0	0
⊳ Line 11: Rebates and refunds of expenses	7,770	21,509	10,917	0	0
⊳ Line 12: Parking lot receipts	0	0	0	0	0
⊳ Line 13: Revenue from laundry and linen service	0	0	0	0	0
⊳ Line 14: Revenue from meals sold to emplyees and guests	0	0	0	175,231	407,057
⊳ Line 15: Revenue from rental of living quarters	0	0	0	0	0
⊳ Line 16: Revenue from sale of medical and surgical supplies	0	0	0	0	0
⊳ Line 17: Revenue from sale of drugs to other than patients	0	0	0	0	0
⊳ Line 18: Revenue from sale of medical records and abstracts	12,333	4,734	3,990	0	0
⊳ Line 19: Tuition (fees, sale of textbooks, uniforms, etc.)	0	0	0	0	0
⊳ Line 20: Revenue from gifts, flowers, coffee shops, canteen	0	0	0	0	0
⊳ Line 21: Rental of vending machines	647	875	1,386	0	0
⊳ Line 22: Rental of hospital space	610,470	600,893	586,287	861,390	1,369,498
⊳ Line 23: Gov appropriations ? ⊳ Median	2,510,953 1,017,693	2,699,797 983,261.5	2,500,589 1,173,286	2,615,265 1,987,202	0 1,597,664
⊳ Sum Line 24	2,314,386	5,202,043	2,685,530	16,237,246	12,782,276
Total income ? Median	-4,762,627 6,586,430	573,547 6,767,106	-4,461,399 8,419,950	-4,392,167 8,094,175	20,608,172 15,162,888
Non-operating expenses Median	224,498 146,289.5	2,871,010 164,857	496,794 89,880.5	0 106,761	0 31,473.5
Net income Median	-4,987,125 6,043,842	-2,297,463 5,845,112	-4,958,193 7,606,259	-4,392,167 7,283,041	20,608,172 14,957,241
Net margin Median	-4.15358% 4.62%	-1.78072% 4.42%	-3.64079% 5.16%	-2.79873% 5.2%	10.82251% 9.25%

* About "Other income": Other income, or line 25 in worksheet G3, is the sum of lines 6 through 24. It includes three lines that are considered non-operating revenue - contributions, investments and government appropriations. Medians are included for these three lines. It also contains items that are not central to providing healthcare, such as revenue from parking or gift shops.
"Sum Line 24" is a special case. Called "Other (specify)" in the cost reports, CMS allows for this line to be "subscripted," or divided into sublines like 002400, 002401, 002402. And hospitals do that, up to 100 lines, to detail income (and sometimes negative returns) that are otherwise not covered in the previous "other" lines. Therefore, "Sum Line 24" is the sum of all the lines 24.

Range* of total profit (loss) margins

= Total margin for CHARLOTTE HUNGERFORD HOSPITAL compared to all** acute-care hospitals, from CMS cost reports.
The chart below is interactive: click or touch to see more.

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

Medicare revenue

Inpatient and outpatient revenue

	2017	2018	2019	2020	2021
All inpatient revenue Median Click here to show/hide details	22,818,047 23,241,334	21,271,859 23,709,545	21,133,152 24,248,380	21,308,319 22,858,541	21,503,228 23,620,613
"All inpatient revenue" is made up of any Medicare payments for routine inpatient, swingbed SNFs, TEFRA, IPF, IRF, inpatient long-term care, CAH and inpatient SNF facilities. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine inpatient revenue ⊳ Median	22,014,163 21,577,146	20,372,775 22,041,594	19,894,679 22,722,063	20,121,572 21,570,441	20,403,058 22,140,684
⊳ Swingbeds ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Tax Equity and Fiscal Responsibility Act payments (TEFRA) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Inpatient psychiatric facility (IPF) ⊳ Median	803,884 1,845,420	899,084 1,757,392	1,238,473 1,738,842	1,186,747 1,510,463	1,100,170 1,393,140
⊳ Inpatient rehabilitation facility (IRF) ⊳ Median	0 3,535,627	0 3,746,588	0 3,782,288	0 3,865,578	0 3,983,889
⊳ Long-term care hospital (LTCH) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Critical-access hospitals ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Skilled-nursing facilities (SNF) ⊳ Median	0 1,203,033	0 1,215,295	0 1,313,657	0 1,365,298	0 1,179,746
All outpatient revenue Median Click here to show/hide details	17,010,918 11,160,864	16,543,703 11,987,345	17,390,918 12,926,866	14,149,761 11,884,480	14,428,436 13,145,163
"All outpatient revenue" is made up of any payments for routine outpatient, HHA, CMHC, rural health and other federally-qualified health clinics. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine outpatient revenue ⊳ Median	17,010,918 10,918,923	16,543,703 11,706,976	17,390,918 12,615,917	14,149,761 11,458,116	14,428,436 12,776,716
⊳ Home Health agencies (HHA) ⊳ Median	0 1,282,808	0 1,407,728	0 1,341,512	0 1,407,046	0 1,476,867
⊳ Community mental health clinics (CMHC) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Rural health clinics ⊳ Median	0 618,038	0 697,279	0 690,232	0 684,010	0 670,558
⊳ Other federally qualified health clinics ⊳ Median	0 --	0 --	0 --	0 --	0 --

Other payments

Item	2017	2018	2019	2020	2021
Graduate Medical Education (GME) Median	0 3,284,314	0 3,250,551	0 3,386,837	0 3,360,806	0 3,508,953
Disproportionate-share hospital (DSH) Median	295,442 594,888	273,974 595,761	262,873 577,894	378,733 542,168	396,618 549,667
Outlier Median	208,396 582,572	157,379 538,116	63,860 212,434	67,369 126,559	109,308 139,139

Uncompensated care

Item	2017	2018	2019	2020	2021
Medicaid shortfall Median	12,128,983 3,662,910	10,162,750 3,730,911	13,659,722 4,081,319	12,348,798 4,643,908	8,530,706 4,389,147
Charity care Median	1,156,289 2,654,636	970,677 2,940,659	1,380,825 3,380,215	1,583,067 3,488,738	1,337,934 3,233,405
Uncompensated care (UCC) Median	2,061,883 5,147,790	1,968,697 5,337,617	2,377,789 5,711,082	2,480,308 5,923,418	2,343,633 5,508,107
UCC as a % of operating expenses Median	1.65% 3.24	1.53% 3.12	1.69% 3.21	1.54% 3.3	1.38% 2.86
Total shortfall/UCC Median	14,190,866 9,489,989	12,131,447 9,424,297	16,037,511 10,120,158	14,829,106 11,171,337	10,874,339 10,133,851

Labor costs

	2017	2018	2019	2020	2021
Total salaries Median	54,829,240 52,142,039	57,496,812 54,485,252	63,074,372 57,395,589	78,407,514 58,830,919	79,196,163 61,722,907
Salaries as a % of operating expenses Median	43.92 36.68	44.76 36.56	44.85 36.37	48.60 35.93	46.64 35.24
Intern, resident salaries* Median	0 2,598,592	0 2,686,824	0 2,753,773	0 2,937,156	0 2,909,848
Contract intern, resident salaries* Median	0 1,251,927	0 1,186,494	0 1,204,885	0 1,279,653	0 1,469,317
Contract adjusted salaries, direct-care Median	188,886 1,449,244	911,267 1,475,986	1,338,793 1,563,078	5,918,981 1,721,954	2,212,739 2,991,828
Contract hours, direct-care Median	3,218.00 22,725	11,094.00 23,018.5	13,408.00 24,503.48	72,751.00 25,026.5	25,391.00 33,786
Contract wages, direct-care Median	58.70 64.67	82.14 64.53	99.85 65.06	81.36 68.97	87.15 88.94

* in an approved program

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Cost reports are self-reported by the facility, are subject to revision and should be considered preliminary.

* Net Service to patients (NS2P) equals net patient revenue minus operating expenses. NS2P is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

About medians

Medians are calculated from reports with "complete" fiscal years, or reports with fiscal years of at least 300 days and no more than 420 days.

In cases where there are fewer than 50 values reported, medians are not calculated. For childrens' hospitals, it's when fewer than 20 are reported.

Web app by Tim Broderick | email.