As of the July, 2022, release via CMS

HILO MEDICAL CENTER

CMS id: 120005
1190 WAIANUENUE AVENUE, HILO HI 96720. County: HAWAII
System: HAWAII HEALTH SYSTEMS CORP
CBSA: Hilo, HI

The 192-bed, acute-care hospital had $-40,208,424 in net service to patients*, with a total profit margin of 10.90634% in fiscal year 2021, the latest year available.
It spent 0.23% of its operating expenses on uncompensated care and reported $16,143,887 in Medicaid shortfall.

* For more about Net Service to Patients and operating revenue, please the finance section below.

Note: Medians are from acute-care hospitals with "complete" fiscal years. For more about how we calculated medians and cost reports in general, please click here.

Details

	2017	2018	2019	2020	2021
# of days in fyear	365	365	365	366	365
Ownership	gov	gov	gov	gov	gov
Acute beds Median	115 118	146 118	146 119.5	146 118	146 119
Total beds Median	276 162	276 162	276 162	192 162	192 163.5
FTEs Median	1,043.79 788.06	1,024.32 793.42	1,106.30 806.03	1,113.56 787.61	1,054.44 804.34

Finances As they appear in worksheet G3 of the cost reports.

Note: Net Patient Revenue is considered operating revenue, which means Net Service to Patients is considered operating profit. Click here for more about cost report financials

Hospital cost reports are an enormously complicated dataset. There are whole organizations and an offical CMS vendor dedicated to helping researchers work with the data.
It's important to understand that hospital financials in cost reports are not organized in the same as other sources such as annual financial reports to bond holders.

The biggest difference is the concept of operating revenue and profit. Net Service to patients (NS2P), which is the sum of net patient revenue minus operating expenses, is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

That would make Net Patient Revenue = operating revenue.

All this makes things challenging when comparing what's reported in cost reports to other sources. It becomes clearer when you consider that, beyond the purpose of reimbursement, cost reports are a tool for policymakers trying to understand the financial situation of a hospital doing the tasks specific to hospitals.

In other words, while a facility with a division that formulates drugs might include earnings from that as operating revenue in their corporate annual result, this is not central to the operations of a hospital caring for patients and so it is counted as "other income." (See below the financials section for more on "other income")

The healthcare consulting firm HMP, in a former partnership with Modern Healthcare, did develop a formula for estimating operating revenue closer to what one might find in other sources. We no longer use this for the following reasons:

The measure was not widely used beyond HMP and Modern Healthcare. Many hospitals had their own internal estimates of operating revenue and profit.
Because of this, there was confusion when reporting operating results for individual hospitals. There was often pushback when a facility's internal numbers did not match what Modern Healthcare was reporting.
The formula includes revenue from portions of the "other income" section, which may also include non-operating revenue. HMP themselves point out in a caveat on their site that they cannot exclude all non-operating revenue from their measure.

HMP's operating measure has proven problematic in the past for our reporting and the partnership with them ended years ago. It's best to not use a measure that we alone cannot defend.

	2017	2018	2019	2020	2021
Net patient revenue ? Median	168,827,939 150,932,746	239,233,119 158,950,878	186,418,984 168,696,998	191,823,744 163,454,693	208,281,389 186,589,412
Operating expenses Median	224,390,745 149,311,209	224,903,829 156,110,414	238,613,136 164,890,568	252,424,768 166,516,854	248,489,813 180,120,888
Net income from service 2 patients (NS2P) ? Median	-55,562,806 -964,173	14,329,290 -643,601.5	-52,194,152 -116,254	-60,601,024 -5,025,862	-40,208,424 -1,284,564
NS2P margin ? Median	-32.91% -0.62	5.99% -0.29	-28.00% 0.18	-31.59% -5.07	-19.30% -0.88

Range* of Net Service to Patient (NS2P) margins

= NS2P margin for HILO MEDICAL CENTER compared to all** acute-care hospitals, from CMS cost reports.
Note: NS2P is considered operating margin by MACPAC. The chart below is interactive: click or touch to see more.

* Data range does not show outliers, which fall beyond the minimum and maximum of the range.
** From cost reports with complete fiscal years. Number of acute-care hospitals available to calculate medians:

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

	2017	2018	2019	2020	2021
Other income* Median Click here to show/hide details	27,015,659 5,089,215	0 4,572,541	63,728,154 5,268,134	67,232,941 13,092,619	70,627,123 12,369,236
⊳ Line 6: Contributions ? ⊳ Median	0 224,999	0 199,009	0 206,870.5	0 194,343	0 249,496
⊳ Line 7: Investments ? ⊳ Median	0 299,524	0 188,688.5	0 370,813	0 309,361.5	0 375,329
⊳ Line 8: Revenue from telephone service	NULL	NULL	NULL	NULL	NULL
⊳ Line 9: Revenue from tv and radio	--	--	--	--	--
⊳ Line 10: Purchase discounts	0	0	0	0	0
⊳ Line 11: Rebates and refunds of expenses	0	0	0	0	0
⊳ Line 12: Parking lot receipts	0	0	0	0	0
⊳ Line 13: Revenue from laundry and linen service	0	0	0	0	0
⊳ Line 14: Revenue from meals sold to emplyees and guests	0	0	0	0	0
⊳ Line 15: Revenue from rental of living quarters	0	0	0	0	0
⊳ Line 16: Revenue from sale of medical and surgical supplies	0	0	0	0	0
⊳ Line 17: Revenue from sale of drugs to other than patients	0	0	0	0	0
⊳ Line 18: Revenue from sale of medical records and abstracts	0	0	0	0	0
⊳ Line 19: Tuition (fees, sale of textbooks, uniforms, etc.)	0	0	0	0	0
⊳ Line 20: Revenue from gifts, flowers, coffee shops, canteen	0	0	0	0	0
⊳ Line 21: Rental of vending machines	0	0	0	0	0
⊳ Line 22: Rental of hospital space	0	0	0	0	0
⊳ Line 23: Gov appropriations ? ⊳ Median	0 1,017,693	0 983,261.5	0 1,173,286	0 1,987,202	0 1,597,664
⊳ Sum Line 24	27,015,659	--	63,728,154	67,232,941	70,627,123
Total income ? Median	-28,547,147 6,586,430	14,329,290 6,767,106	11,534,002 8,419,950	6,631,917 8,094,175	30,418,699 15,162,888
Non-operating expenses Median	356,433 146,289.5	0 164,857	0 89,880.5	0 106,761	0 31,473.5
Net income Median	-28,903,580 6,043,842	14,329,290 5,845,112	11,534,002 7,606,259	6,631,917 7,283,041	30,418,699 14,957,241
Net margin Median	-14.75850% 4.62%	5.98968% 4.42%	4.61089% 5.16%	2.56003% 5.2%	10.90634% 9.25%

* About "Other income": Other income, or line 25 in worksheet G3, is the sum of lines 6 through 24. It includes three lines that are considered non-operating revenue - contributions, investments and government appropriations. Medians are included for these three lines. It also contains items that are not central to providing healthcare, such as revenue from parking or gift shops.
"Sum Line 24" is a special case. Called "Other (specify)" in the cost reports, CMS allows for this line to be "subscripted," or divided into sublines like 002400, 002401, 002402. And hospitals do that, up to 100 lines, to detail income (and sometimes negative returns) that are otherwise not covered in the previous "other" lines. Therefore, "Sum Line 24" is the sum of all the lines 24.

Range* of total profit (loss) margins

= Total margin for HILO MEDICAL CENTER compared to all** acute-care hospitals, from CMS cost reports.
The chart below is interactive: click or touch to see more.

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

Medicare revenue

Inpatient and outpatient revenue

	2017	2018	2019	2020	2021
All inpatient revenue Median Click here to show/hide details	31,236,633 23,241,334	31,289,005 23,709,545	31,401,522 24,248,380	32,231,957 22,858,541	34,553,393 23,620,613
"All inpatient revenue" is made up of any Medicare payments for routine inpatient, swingbed SNFs, TEFRA, IPF, IRF, inpatient long-term care, CAH and inpatient SNF facilities. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine inpatient revenue ⊳ Median	31,138,225 21,577,146	30,949,748 22,041,594	31,337,250 22,722,063	32,103,101 21,570,441	34,386,458 22,140,684
⊳ Swingbeds ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Tax Equity and Fiscal Responsibility Act payments (TEFRA) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Inpatient psychiatric facility (IPF) ⊳ Median	0 1,845,420	0 1,757,392	0 1,738,842	0 1,510,463	0 1,393,140
⊳ Inpatient rehabilitation facility (IRF) ⊳ Median	0 3,535,627	0 3,746,588	0 3,782,288	0 3,865,578	0 3,983,889
⊳ Long-term care hospital (LTCH) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Critical-access hospitals ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Skilled-nursing facilities (SNF) ⊳ Median	98,408 1,203,033	339,257 1,215,295	64,272 1,313,657	128,856 1,365,298	166,935 1,179,746
All outpatient revenue Median Click here to show/hide details	12,374,694 11,160,864	14,968,492 11,987,345	15,802,529 12,926,866	16,303,597 11,884,480	17,647,295 13,145,163
"All outpatient revenue" is made up of any payments for routine outpatient, HHA, CMHC, rural health and other federally-qualified health clinics. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine outpatient revenue ⊳ Median	12,374,694 10,918,923	14,968,492 11,706,976	15,802,529 12,615,917	16,303,597 11,458,116	17,647,295 12,776,716
⊳ Home Health agencies (HHA) ⊳ Median	0 1,282,808	0 1,407,728	0 1,341,512	0 1,407,046	0 1,476,867
⊳ Community mental health clinics (CMHC) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Rural health clinics ⊳ Median	0 618,038	0 697,279	0 690,232	0 684,010	0 670,558
⊳ Other federally qualified health clinics ⊳ Median	0 --	0 --	0 --	0 --	0 --

Other payments

Item	2017	2018	2019	2020	2021
Graduate Medical Education (GME) Median	1,073,416 3,284,314	1,122,790 3,250,551	1,056,835 3,386,837	1,444,915 3,360,806	1,986,891 3,508,953
Disproportionate-share hospital (DSH) Median	533,451 594,888	543,350 595,761	583,109 577,894	602,813 542,168	640,756 549,667
Outlier Median	1,536,722 582,572	2,756,581 538,116	1,587,056 212,434	196,249 126,559	272,903 139,139

Uncompensated care

Item	2017	2018	2019	2020	2021
Medicaid shortfall Median	3,060,154 3,662,910	12,965,829 3,730,911	16,783,209 4,081,319	17,464,599 4,643,908	16,143,887 4,389,147
Charity care Median	111,258 2,654,636	489,172 2,940,659	396,032 3,380,215	64,292 3,488,738	10,981 3,233,405
Uncompensated care (UCC) Median	3,979,211 5,147,790	3,070,065 5,337,617	647,773 5,711,082	399,943 5,923,418	573,089 5,508,107
UCC as a % of operating expenses Median	1.77% 3.24	1.37% 3.12	0.27% 3.21	0.16% 3.3	0.23% 2.86
Total shortfall/UCC Median	7,039,365 9,489,989	16,035,894 9,424,297	17,430,982 10,120,158	17,864,542 11,171,337	16,716,976 10,133,851

Labor costs

	2017	2018	2019	2020	2021
Total salaries Median	78,508,178 52,142,039	82,450,193 54,485,252	89,969,898 57,395,589	89,432,703 58,830,919	88,658,171 61,722,907
Salaries as a % of operating expenses Median	34.48 36.68	36.66 36.56	37.71 36.37	35.43 35.93	35.68 35.24
Intern, resident salaries* Median	0 2,598,592	0 2,686,824	0 2,753,773	0 2,937,156	0 2,909,848
Contract intern, resident salaries* Median	0 1,251,927	0 1,186,494	0 1,204,885	0 1,279,653	0 1,469,317
Contract adjusted salaries, direct-care Median	7,943,556 1,449,244	10,025,344 1,475,986	10,681,449 1,563,078	11,264,111 1,721,954	8,149,374 2,991,828
Contract hours, direct-care Median	125,849.41 22,725	158,343.90 23,018.5	168,912.00 24,503.48	186,249.00 25,026.5	108,513.00 33,786
Contract wages, direct-care Median	63.12 64.67	63.31 64.53	63.24 65.06	60.48 68.97	75.10 88.94

* in an approved program

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Cost reports are self-reported by the facility, are subject to revision and should be considered preliminary.

* Net Service to patients (NS2P) equals net patient revenue minus operating expenses. NS2P is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

About medians

Medians are calculated from reports with "complete" fiscal years, or reports with fiscal years of at least 300 days and no more than 420 days.

In cases where there are fewer than 50 values reported, medians are not calculated. For childrens' hospitals, it's when fewer than 20 are reported.

Web app by Tim Broderick | email.