As of the July, 2022, release via CMS

BAYSTATE FRANKLIN MEDICAL CENTER

CMS id: 220016
164 HIGH STREET, GREENFIELD MA 1301. County: FRANKLIN
System: BAYSTATE ADMINISTRATIVE SERVICES
CBSA: Springfield, MA

The 89-bed, acute-care hospital had $-13,516,731 in net service to patients*, with a total profit margin of -1.39585% in fiscal year 2021, the latest year available.
It spent 1.32% of its operating expenses on uncompensated care and reported $3,292,723 in Medicaid shortfall.

* For more about Net Service to Patients and operating revenue, please the finance section below.

Note: Medians are from acute-care hospitals with "complete" fiscal years. For more about how we calculated medians and cost reports in general, please click here.

Details

	2017	2018	2019	2020	2021
# of days in fyear	365	365	365	366	365
Ownership	nfp	nfp	nfp	nfp	nfp
Acute beds Median	83 118	83 118	83 119.5	83 118	83 119
Total beds Median	89 162	89 162	89 162	89 162	89 163.5
FTEs Median	532.26 788.06	510.72 793.42	523.94 806.03	497.86 787.61	510.93 804.34

Finances As they appear in worksheet G3 of the cost reports.

Note: Net Patient Revenue is considered operating revenue, which means Net Service to Patients is considered operating profit. Click here for more about cost report financials

Hospital cost reports are an enormously complicated dataset. There are whole organizations and an offical CMS vendor dedicated to helping researchers work with the data.
It's important to understand that hospital financials in cost reports are not organized in the same as other sources such as annual financial reports to bond holders.

The biggest difference is the concept of operating revenue and profit. Net Service to patients (NS2P), which is the sum of net patient revenue minus operating expenses, is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

That would make Net Patient Revenue = operating revenue.

All this makes things challenging when comparing what's reported in cost reports to other sources. It becomes clearer when you consider that, beyond the purpose of reimbursement, cost reports are a tool for policymakers trying to understand the financial situation of a hospital doing the tasks specific to hospitals.

In other words, while a facility with a division that formulates drugs might include earnings from that as operating revenue in their corporate annual result, this is not central to the operations of a hospital caring for patients and so it is counted as "other income." (See below the financials section for more on "other income")

The healthcare consulting firm HMP, in a former partnership with Modern Healthcare, did develop a formula for estimating operating revenue closer to what one might find in other sources. We no longer use this for the following reasons:

The measure was not widely used beyond HMP and Modern Healthcare. Many hospitals had their own internal estimates of operating revenue and profit.
Because of this, there was confusion when reporting operating results for individual hospitals. There was often pushback when a facility's internal numbers did not match what Modern Healthcare was reporting.
The formula includes revenue from portions of the "other income" section, which may also include non-operating revenue. HMP themselves point out in a caveat on their site that they cannot exclude all non-operating revenue from their measure.

HMP's operating measure has proven problematic in the past for our reporting and the partnership with them ended years ago. It's best to not use a measure that we alone cannot defend.

	2017	2018	2019	2020	2021
Net patient revenue ? Median	92,245,245 150,932,746	93,713,153 158,950,878	99,024,544 168,696,998	86,313,365 163,454,693	96,004,227 186,589,412
Operating expenses Median	98,612,345 149,311,209	101,008,935 156,110,414	104,392,285 164,890,568	102,789,268 166,516,854	109,520,958 180,120,888
Net income from service 2 patients (NS2P) ? Median	-6,367,100 -964,173	-7,295,782 -643,601.5	-5,367,741 -116,254	-16,475,903 -5,025,862	-13,516,731 -1,284,564
NS2P margin ? Median	-6.90% -0.62	-7.79% -0.29	-5.42% 0.18	-19.09% -5.07	-14.08% -0.88

Range* of Net Service to Patient (NS2P) margins

= NS2P margin for BAYSTATE FRANKLIN MEDICAL CENTER compared to all** acute-care hospitals, from CMS cost reports.
Note: NS2P is considered operating margin by MACPAC. The chart below is interactive: click or touch to see more.

* Data range does not show outliers, which fall beyond the minimum and maximum of the range.
** From cost reports with complete fiscal years. Number of acute-care hospitals available to calculate medians:

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

	2017	2018	2019	2020	2021
Other income* Median Click here to show/hide details	6,160,463 5,089,215	7,900,988 4,572,541	6,388,901 5,268,134	14,973,044 13,092,619	12,009,026 12,369,236
⊳ Line 6: Contributions ? ⊳ Median	816,586 224,999	1,136,203 199,009	803,121 206,870.5	1,376,703 194,343	1,419,921 249,496
⊳ Line 7: Investments ? ⊳ Median	1,199,021 299,524	1,208,463 188,688.5	635,365 370,813	555,187 309,361.5	880,411 375,329
⊳ Line 8: Revenue from telephone service	NULL	NULL	NULL	NULL	NULL
⊳ Line 9: Revenue from tv and radio	--	--	--	--	--
⊳ Line 10: Purchase discounts	5,036	12,614	0	0	0
⊳ Line 11: Rebates and refunds of expenses	0	0	0	0	0
⊳ Line 12: Parking lot receipts	0	0	0	0	0
⊳ Line 13: Revenue from laundry and linen service	0	0	0	0	0
⊳ Line 14: Revenue from meals sold to emplyees and guests	527,864	461,845	491,994	390,089	344,699
⊳ Line 15: Revenue from rental of living quarters	0	0	0	0	0
⊳ Line 16: Revenue from sale of medical and surgical supplies	0	0	0	0	0
⊳ Line 17: Revenue from sale of drugs to other than patients	0	0	0	0	0
⊳ Line 18: Revenue from sale of medical records and abstracts	0	0	0	0	0
⊳ Line 19: Tuition (fees, sale of textbooks, uniforms, etc.)	3,960	1,200	3,201	6,949	4,501
⊳ Line 20: Revenue from gifts, flowers, coffee shops, canteen	0	0	0	0	0
⊳ Line 21: Rental of vending machines	0	0	0	0	0
⊳ Line 22: Rental of hospital space	976,393	1,061,386	1,061,386	1,106,336	1,119,575
⊳ Line 23: Gov appropriations ? ⊳ Median	0 1,017,693	0 983,261.5	0 1,173,286	0 1,987,202	0 1,597,664
⊳ Sum Line 24	2,631,603	4,019,277	3,393,834	11,537,780	8,239,919
Total income ? Median	-206,637 6,586,430	605,206 6,767,106	1,021,160 8,419,950	-1,502,859 8,094,175	-1,507,705 15,162,888
Non-operating expenses Median	0 146,289.5	0 164,857	0 89,880.5	0 106,761	0 31,473.5
Net income Median	-206,637 6,043,842	605,206 5,845,112	1,021,160 7,606,259	-1,502,859 7,283,041	-1,507,705 14,957,241
Net margin Median	-0.20998% 4.62%	0.59559% 4.42%	0.96872% 5.16%	-1.48377% 5.2%	-1.39585% 9.25%

* About "Other income": Other income, or line 25 in worksheet G3, is the sum of lines 6 through 24. It includes three lines that are considered non-operating revenue - contributions, investments and government appropriations. Medians are included for these three lines. It also contains items that are not central to providing healthcare, such as revenue from parking or gift shops.
"Sum Line 24" is a special case. Called "Other (specify)" in the cost reports, CMS allows for this line to be "subscripted," or divided into sublines like 002400, 002401, 002402. And hospitals do that, up to 100 lines, to detail income (and sometimes negative returns) that are otherwise not covered in the previous "other" lines. Therefore, "Sum Line 24" is the sum of all the lines 24.

Range* of total profit (loss) margins

= Total margin for BAYSTATE FRANKLIN MEDICAL CENTER compared to all** acute-care hospitals, from CMS cost reports.
The chart below is interactive: click or touch to see more.

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

Medicare revenue

Inpatient and outpatient revenue

	2017	2018	2019	2020	2021
All inpatient revenue Median Click here to show/hide details	18,177,497 23,241,334	18,785,699 23,709,545	19,571,802 24,248,380	16,007,275 22,858,541	16,432,693 23,620,613
"All inpatient revenue" is made up of any Medicare payments for routine inpatient, swingbed SNFs, TEFRA, IPF, IRF, inpatient long-term care, CAH and inpatient SNF facilities. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine inpatient revenue ⊳ Median	18,177,497 21,577,146	18,785,699 22,041,594	19,571,802 22,722,063	16,007,275 21,570,441	16,432,693 22,140,684
⊳ Swingbeds ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Tax Equity and Fiscal Responsibility Act payments (TEFRA) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Inpatient psychiatric facility (IPF) ⊳ Median	0 1,845,420	0 1,757,392	0 1,738,842	0 1,510,463	0 1,393,140
⊳ Inpatient rehabilitation facility (IRF) ⊳ Median	0 3,535,627	0 3,746,588	0 3,782,288	0 3,865,578	0 3,983,889
⊳ Long-term care hospital (LTCH) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Critical-access hospitals ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Skilled-nursing facilities (SNF) ⊳ Median	0 1,203,033	0 1,215,295	0 1,313,657	0 1,365,298	0 1,179,746
All outpatient revenue Median Click here to show/hide details	13,091,699 11,160,864	13,887,234 11,987,345	16,508,365 12,926,866	15,419,941 11,884,480	14,570,047 13,145,163
"All outpatient revenue" is made up of any payments for routine outpatient, HHA, CMHC, rural health and other federally-qualified health clinics. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine outpatient revenue ⊳ Median	13,091,699 10,918,923	13,887,234 11,706,976	16,508,365 12,615,917	15,419,941 11,458,116	14,570,047 12,776,716
⊳ Home Health agencies (HHA) ⊳ Median	0 1,282,808	0 1,407,728	0 1,341,512	0 1,407,046	0 1,476,867
⊳ Community mental health clinics (CMHC) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Rural health clinics ⊳ Median	0 618,038	0 697,279	0 690,232	0 684,010	0 670,558
⊳ Other federally qualified health clinics ⊳ Median	0 --	0 --	0 --	0 --	0 --

Other payments

Item	2017	2018	2019	2020	2021
Graduate Medical Education (GME) Median	0 3,284,314	0 3,250,551	0 3,386,837	0 3,360,806	0 3,508,953
Disproportionate-share hospital (DSH) Median	459,035 594,888	486,435 595,761	507,934 577,894	413,305 542,168	421,607 549,667
Outlier Median	103,575 582,572	118,952 538,116	14,692 212,434	35,513 126,559	8,019 139,139

Uncompensated care

Item	2017	2018	2019	2020	2021
Medicaid shortfall Median	1,270,776 3,662,910	746,504 3,730,911	2,521,611 4,081,319	0 4,643,908	3,292,723 4,389,147
Charity care Median	919,588 2,654,636	0 2,940,659	0 3,380,215	569,857 3,488,738	484,591 3,233,405
Uncompensated care (UCC) Median	2,029,540 5,147,790	452,935 5,337,617	502,181 5,711,082	1,788,812 5,923,418	1,447,907 5,508,107
UCC as a % of operating expenses Median	2.06% 3.24	0.45% 3.12	0.48% 3.21	1.74% 3.3	1.32% 2.86
Total shortfall/UCC Median	3,300,316 9,489,989	1,199,439 9,424,297	3,023,792 10,120,158	1,788,812 11,171,337	4,740,630 10,133,851

Labor costs

	2017	2018	2019	2020	2021
Total salaries Median	37,203,671 52,142,039	36,674,158 54,485,252	38,407,958 57,395,589	37,555,034 58,830,919	40,421,494 61,722,907
Salaries as a % of operating expenses Median	37.73 36.68	36.31 36.56	36.79 36.37	36.54 35.93	36.91 35.24
Intern, resident salaries* Median	0 2,598,592	0 2,686,824	0 2,753,773	0 2,937,156	0 2,909,848
Contract intern, resident salaries* Median	0 1,251,927	0 1,186,494	0 1,204,885	0 1,279,653	0 1,469,317
Contract adjusted salaries, direct-care Median	1,313,681 1,449,244	0 1,475,986	1,856,169 1,563,078	880,580 1,721,954	1,262,744 2,991,828
Contract hours, direct-care Median	13,496.00 22,725	0.00 23,018.5	25,044.00 24,503.48	14,113.00 25,026.5	18,751.00 33,786
Contract wages, direct-care Median	97.34 64.67	0.00 64.53	74.12 65.06	62.39 68.97	67.34 88.94

* in an approved program

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Cost reports are self-reported by the facility, are subject to revision and should be considered preliminary.

* Net Service to patients (NS2P) equals net patient revenue minus operating expenses. NS2P is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

About medians

Medians are calculated from reports with "complete" fiscal years, or reports with fiscal years of at least 300 days and no more than 420 days.

In cases where there are fewer than 50 values reported, medians are not calculated. For childrens' hospitals, it's when fewer than 20 are reported.

Web app by Tim Broderick | email.