As of the July, 2022, release via CMS

CONCORD HOSPITAL INC.

CMS id: 300001
250 PLEASANT STREET, CONCORD NH 3301. County: MERRIMACK
System: --
CBSA: Concord, NH

The 221-bed, acute-care hospital had $-23,774,100 in net service to patients*, with a total profit margin of 13.58427% in fiscal year 2021, the latest year available.
It spent 2.35% of its operating expenses on uncompensated care and reported $11,749,183 in Medicaid shortfall.

* For more about Net Service to Patients and operating revenue, please the finance section below.

Note: Medians are from acute-care hospitals with "complete" fiscal years. For more about how we calculated medians and cost reports in general, please click here.

Details

	2017	2018	2019	2020	2021
# of days in fyear	365	365	365	366	365
Ownership	nfp	nfp	nfp	nfp	nfp
Acute beds Median	173 118	188 118	188 119.5	188 118	188 119
Total beds Median	206 162	221 162	221 162	221 162	221 163.5
FTEs Median	2,627.00 788.06	2,953.00 793.42	3,022.00 806.03	3,022.00 787.61	2,931.56 804.34

Finances As they appear in worksheet G3 of the cost reports.

Note: Net Patient Revenue is considered operating revenue, which means Net Service to Patients is considered operating profit. Click here for more about cost report financials

Hospital cost reports are an enormously complicated dataset. There are whole organizations and an offical CMS vendor dedicated to helping researchers work with the data.
It's important to understand that hospital financials in cost reports are not organized in the same as other sources such as annual financial reports to bond holders.

The biggest difference is the concept of operating revenue and profit. Net Service to patients (NS2P), which is the sum of net patient revenue minus operating expenses, is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

That would make Net Patient Revenue = operating revenue.

All this makes things challenging when comparing what's reported in cost reports to other sources. It becomes clearer when you consider that, beyond the purpose of reimbursement, cost reports are a tool for policymakers trying to understand the financial situation of a hospital doing the tasks specific to hospitals.

In other words, while a facility with a division that formulates drugs might include earnings from that as operating revenue in their corporate annual result, this is not central to the operations of a hospital caring for patients and so it is counted as "other income." (See below the financials section for more on "other income")

The healthcare consulting firm HMP, in a former partnership with Modern Healthcare, did develop a formula for estimating operating revenue closer to what one might find in other sources. We no longer use this for the following reasons:

The measure was not widely used beyond HMP and Modern Healthcare. Many hospitals had their own internal estimates of operating revenue and profit.
Because of this, there was confusion when reporting operating results for individual hospitals. There was often pushback when a facility's internal numbers did not match what Modern Healthcare was reporting.
The formula includes revenue from portions of the "other income" section, which may also include non-operating revenue. HMP themselves point out in a caveat on their site that they cannot exclude all non-operating revenue from their measure.

HMP's operating measure has proven problematic in the past for our reporting and the partnership with them ended years ago. It's best to not use a measure that we alone cannot defend.

	2017	2018	2019	2020	2021
Net patient revenue ? Median	460,782,779 150,932,746	476,953,814 158,950,878	502,750,689 168,696,998	471,795,716 163,454,693	537,717,000 186,589,412
Operating expenses Median	456,826,079 149,311,209	485,879,251 156,110,414	507,798,818 164,890,568	512,423,528 166,516,854	561,491,100 180,120,888
Net income from service 2 patients (NS2P) ? Median	3,956,700 -964,173	-8,925,437 -643,601.5	-5,048,129 -116,254	-40,627,812 -5,025,862	-23,774,100 -1,284,564
NS2P margin ? Median	0.86% -0.62	-1.87% -0.29	-1.00% 0.18	-8.61% -5.07	-4.42% -0.88

Range* of Net Service to Patient (NS2P) margins

= NS2P margin for CONCORD HOSPITAL INC. compared to all** acute-care hospitals, from CMS cost reports.
Note: NS2P is considered operating margin by MACPAC. The chart below is interactive: click or touch to see more.

* Data range does not show outliers, which fall beyond the minimum and maximum of the range.
** From cost reports with complete fiscal years. Number of acute-care hospitals available to calculate medians:

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

	2017	2018	2019	2020	2021
Other income* Median Click here to show/hide details	25,527,655 5,089,215	25,956,653 4,572,541	14,851,337 5,268,134	50,582,847 13,092,619	114,736,102 12,369,236
⊳ Line 6: Contributions ? ⊳ Median	1,621,970 224,999	317,265 199,009	303,755 206,870.5	411,364 194,343	0 249,496
⊳ Line 7: Investments ? ⊳ Median	10,475,936 299,524	9,997,772 188,688.5	0 370,813	5,892,992 309,361.5	0 375,329
⊳ Line 8: Revenue from telephone service	NULL	NULL	NULL	NULL	NULL
⊳ Line 9: Revenue from tv and radio	--	--	--	--	--
⊳ Line 10: Purchase discounts	0	0	0	0	0
⊳ Line 11: Rebates and refunds of expenses	0	0	0	0	0
⊳ Line 12: Parking lot receipts	0	0	0	0	0
⊳ Line 13: Revenue from laundry and linen service	0	0	0	0	0
⊳ Line 14: Revenue from meals sold to emplyees and guests	0	0	0	0	0
⊳ Line 15: Revenue from rental of living quarters	0	0	0	0	0
⊳ Line 16: Revenue from sale of medical and surgical supplies	0	0	0	0	0
⊳ Line 17: Revenue from sale of drugs to other than patients	0	0	0	0	0
⊳ Line 18: Revenue from sale of medical records and abstracts	0	0	0	0	0
⊳ Line 19: Tuition (fees, sale of textbooks, uniforms, etc.)	0	0	0	0	0
⊳ Line 20: Revenue from gifts, flowers, coffee shops, canteen	0	0	0	0	0
⊳ Line 21: Rental of vending machines	0	0	0	0	0
⊳ Line 22: Rental of hospital space	0	0	0	0	0
⊳ Line 23: Gov appropriations ? ⊳ Median	0 1,017,693	0 983,261.5	0 1,173,286	0 1,987,202	0 1,597,664
⊳ Sum Line 24	13,429,749	15,641,616	14,547,582	44,278,491	114,736,102
Total income ? Median	29,484,355 6,586,430	17,031,216 6,767,106	9,803,208 8,419,950	9,955,035 8,094,175	90,962,002 15,162,888
Non-operating expenses Median	0 146,289.5	0 164,857	7,531,739 89,880.5	0 106,761	2,331,000 31,473.5
Net income Median	29,484,355 6,043,842	17,031,216 5,845,112	2,271,469 7,606,259	9,955,035 7,283,041	88,631,002 14,957,241
Net margin Median	6.06287% 4.62%	3.38653% 4.42%	0.43884% 5.16%	1.90571% 5.2%	13.58427% 9.25%

* About "Other income": Other income, or line 25 in worksheet G3, is the sum of lines 6 through 24. It includes three lines that are considered non-operating revenue - contributions, investments and government appropriations. Medians are included for these three lines. It also contains items that are not central to providing healthcare, such as revenue from parking or gift shops.
"Sum Line 24" is a special case. Called "Other (specify)" in the cost reports, CMS allows for this line to be "subscripted," or divided into sublines like 002400, 002401, 002402. And hospitals do that, up to 100 lines, to detail income (and sometimes negative returns) that are otherwise not covered in the previous "other" lines. Therefore, "Sum Line 24" is the sum of all the lines 24.

Range* of total profit (loss) margins

= Total margin for CONCORD HOSPITAL INC. compared to all** acute-care hospitals, from CMS cost reports.
The chart below is interactive: click or touch to see more.

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

Medicare revenue

Inpatient and outpatient revenue

	2017	2018	2019	2020	2021
All inpatient revenue Median Click here to show/hide details	79,236,540 23,241,334	80,767,270 23,709,545	74,606,350 24,248,380	70,623,744 22,858,541	69,319,665 23,620,613
"All inpatient revenue" is made up of any Medicare payments for routine inpatient, swingbed SNFs, TEFRA, IPF, IRF, inpatient long-term care, CAH and inpatient SNF facilities. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine inpatient revenue ⊳ Median	77,391,120 21,577,146	79,600,555 22,041,594	73,271,274 22,722,063	69,357,297 21,570,441	68,484,766 22,140,684
⊳ Swingbeds ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Tax Equity and Fiscal Responsibility Act payments (TEFRA) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Inpatient psychiatric facility (IPF) ⊳ Median	1,845,420 1,845,420	1,166,715 1,757,392	1,335,076 1,738,842	1,266,447 1,510,463	834,899 1,393,140
⊳ Inpatient rehabilitation facility (IRF) ⊳ Median	0 3,535,627	0 3,746,588	0 3,782,288	0 3,865,578	0 3,983,889
⊳ Long-term care hospital (LTCH) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Critical-access hospitals ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Skilled-nursing facilities (SNF) ⊳ Median	0 1,203,033	0 1,215,295	0 1,313,657	0 1,365,298	0 1,179,746
All outpatient revenue Median Click here to show/hide details	44,689,477 11,160,864	50,344,031 11,987,345	47,829,689 12,926,866	44,141,127 11,884,480	57,428,313 13,145,163
"All outpatient revenue" is made up of any payments for routine outpatient, HHA, CMHC, rural health and other federally-qualified health clinics. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine outpatient revenue ⊳ Median	44,689,477 10,918,923	50,344,031 11,706,976	47,829,689 12,615,917	44,141,127 11,458,116	57,428,313 12,776,716
⊳ Home Health agencies (HHA) ⊳ Median	0 1,282,808	0 1,407,728	0 1,341,512	0 1,407,046	0 1,476,867
⊳ Community mental health clinics (CMHC) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Rural health clinics ⊳ Median	0 618,038	0 697,279	0 690,232	0 684,010	0 670,558
⊳ Other federally qualified health clinics ⊳ Median	0 --	0 --	0 --	0 --	0 --

Other payments

Item	2017	2018	2019	2020	2021
Graduate Medical Education (GME) Median	6,814,248 3,284,314	6,970,190 3,250,551	6,333,496 3,386,837	6,000,356 3,360,806	5,751,375 3,508,953
Disproportionate-share hospital (DSH) Median	896,395 594,888	787,665 595,761	822,757 577,894	1,166,060 542,168	856,413 549,667
Outlier Median	4,273,438 582,572	5,017,956 538,116	2,559,103 212,434	3,448,034 126,559	5,192,148 139,139

Uncompensated care

Item	2017	2018	2019	2020	2021
Medicaid shortfall Median	5,127,916 3,662,910	22,785,422 3,730,911	3,920,361 4,081,319	11,206,464 4,643,908	11,749,183 4,389,147
Charity care Median	6,834,337 2,654,636	7,099,117 2,940,659	9,124,729 3,380,215	8,975,221 3,488,738	7,857,235 3,233,405
Uncompensated care (UCC) Median	12,269,145 5,147,790	13,908,652 5,337,617	15,200,183 5,711,082	16,517,095 5,923,418	13,198,088 5,508,107
UCC as a % of operating expenses Median	2.69% 3.24	2.86% 3.12	2.99% 3.21	3.22% 3.3	2.35% 2.86
Total shortfall/UCC Median	17,397,061 9,489,989	36,694,074 9,424,297	19,120,544 10,120,158	27,723,559 11,171,337	24,947,271 10,133,851

Labor costs

	2017	2018	2019	2020	2021
Total salaries Median	216,242,485 52,142,039	229,983,490 54,485,252	245,922,791 57,395,589	241,618,059 58,830,919	257,818,028 61,722,907
Salaries as a % of operating expenses Median	47.42 36.68	47.33 36.56	48.43 36.37	47.15 35.93	45.92 35.24
Intern, resident salaries* Median	1,367,878 2,598,592	1,520,571 2,686,824	1,524,789 2,753,773	1,585,628 2,937,156	1,574,174 2,909,848
Contract intern, resident salaries* Median	0 1,251,927	0 1,186,494	0 1,204,885	0 1,279,653	0 1,469,317
Contract adjusted salaries, direct-care Median	4,311,535 1,449,244	1,722,200 1,475,986	759,386 1,563,078	273,474 1,721,954	1,797,939 2,991,828
Contract hours, direct-care Median	35,407.00 22,725	26,535.00 23,018.5	11,838.00 24,503.48	4,280.00 25,026.5	21,029.93 33,786
Contract wages, direct-care Median	121.77 64.67	64.90 64.53	64.15 65.06	63.90 68.97	85.49 88.94

* in an approved program

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Cost reports are self-reported by the facility, are subject to revision and should be considered preliminary.

* Net Service to patients (NS2P) equals net patient revenue minus operating expenses. NS2P is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

About medians

Medians are calculated from reports with "complete" fiscal years, or reports with fiscal years of at least 300 days and no more than 420 days.

In cases where there are fewer than 50 values reported, medians are not calculated. For childrens' hospitals, it's when fewer than 20 are reported.

Web app by Tim Broderick | email.