As of the July, 2022, release via CMS

UNITED MEMORIAL MEDICAL CENTER

CMS id: 330073
127 NORTH STREET, BATAVIA NY 14020. County: GENESEE
System: ROCHESTER REGIONAL HEALTH
CBSA: Batavia, NY

The 133-bed, acute-care hospital had $-9,934,273 in net service to patients*, with a total profit margin of -0.13671% in fiscal year 2020, the latest year available.
It spent 2.14% of its operating expenses on uncompensated care and reported $0 in Medicaid shortfall.

* For more about Net Service to Patients and operating revenue, please the finance section below.

Note: Medians are from acute-care hospitals with "complete" fiscal years. For more about how we calculated medians and cost reports in general, please click here.

Details

	2017	2018	2019	2020	2021
# of days in fyear	365	365	365	366	--
Ownership	nfp	nfp	nfp	nfp	--
Acute beds Median	121 118	123 118	123 119.5	123 118	-- 119
Total beds Median	131 162	133 162	133 162	133 162	-- 163.5
FTEs Median	740.80 788.06	744.80 793.42	763.50 806.03	739.70 787.61	-- 804.34

Finances As they appear in worksheet G3 of the cost reports.

Note: Net Patient Revenue is considered operating revenue, which means Net Service to Patients is considered operating profit. Click here for more about cost report financials

Hospital cost reports are an enormously complicated dataset. There are whole organizations and an offical CMS vendor dedicated to helping researchers work with the data.
It's important to understand that hospital financials in cost reports are not organized in the same as other sources such as annual financial reports to bond holders.

The biggest difference is the concept of operating revenue and profit. Net Service to patients (NS2P), which is the sum of net patient revenue minus operating expenses, is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

That would make Net Patient Revenue = operating revenue.

All this makes things challenging when comparing what's reported in cost reports to other sources. It becomes clearer when you consider that, beyond the purpose of reimbursement, cost reports are a tool for policymakers trying to understand the financial situation of a hospital doing the tasks specific to hospitals.

In other words, while a facility with a division that formulates drugs might include earnings from that as operating revenue in their corporate annual result, this is not central to the operations of a hospital caring for patients and so it is counted as "other income." (See below the financials section for more on "other income")

The healthcare consulting firm HMP, in a former partnership with Modern Healthcare, did develop a formula for estimating operating revenue closer to what one might find in other sources. We no longer use this for the following reasons:

The measure was not widely used beyond HMP and Modern Healthcare. Many hospitals had their own internal estimates of operating revenue and profit.
Because of this, there was confusion when reporting operating results for individual hospitals. There was often pushback when a facility's internal numbers did not match what Modern Healthcare was reporting.
The formula includes revenue from portions of the "other income" section, which may also include non-operating revenue. HMP themselves point out in a caveat on their site that they cannot exclude all non-operating revenue from their measure.

HMP's operating measure has proven problematic in the past for our reporting and the partnership with them ended years ago. It's best to not use a measure that we alone cannot defend.

	2017	2018	2019	2020	2021
Net patient revenue ? Median	103,358,851 150,932,746	102,723,869 158,950,878	105,789,385 168,696,998	94,732,303 163,454,693	-- 186,589,412
Operating expenses Median	104,332,315 149,311,209	103,217,277 156,110,414	107,208,016 164,890,568	104,666,576 166,516,854	-- 180,120,888
Net income from service 2 patients (NS2P) ? Median	-973,464 -964,173	-493,408 -643,601.5	-1,418,631 -116,254	-9,934,273 -5,025,862	-- -1,284,564
NS2P margin ? Median	-0.94% -0.62	-0.48% -0.29	-1.34% 0.18	-10.49% -5.07	--% -0.88

Range* of Net Service to Patient (NS2P) margins

= NS2P margin for UNITED MEMORIAL MEDICAL CENTER compared to all** acute-care hospitals, from CMS cost reports.
Note: NS2P is considered operating margin by MACPAC. The chart below is interactive: click or touch to see more.

* Data range does not show outliers, which fall beyond the minimum and maximum of the range.
** From cost reports with complete fiscal years. Number of acute-care hospitals available to calculate medians:

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

	2017	2018	2019	2020	2021
Other income* Median Click here to show/hide details	3,349,134 5,089,215	724,947 4,572,541	2,391,391 5,268,134	10,811,564 13,092,619	-- 12,369,236
⊳ Line 6: Contributions ? ⊳ Median	0 224,999	0 199,009	0 206,870.5	0 194,343	-- 249,496
⊳ Line 7: Investments ? ⊳ Median	0 299,524	0 188,688.5	0 370,813	568,420 309,361.5	-- 375,329
⊳ Line 8: Revenue from telephone service	NULL	NULL	NULL	NULL	NULL
⊳ Line 9: Revenue from tv and radio	--	--	--	--	--
⊳ Line 10: Purchase discounts	0	0	0	1,312	--
⊳ Line 11: Rebates and refunds of expenses	127,220	128,581	104,930	166,072	--
⊳ Line 12: Parking lot receipts	0	0	0	0	--
⊳ Line 13: Revenue from laundry and linen service	0	0	0	0	--
⊳ Line 14: Revenue from meals sold to emplyees and guests	338,178	324,510	346,794	146,771	--
⊳ Line 15: Revenue from rental of living quarters	0	0	0	0	--
⊳ Line 16: Revenue from sale of medical and surgical supplies	11,985	6,826	0	0	--
⊳ Line 17: Revenue from sale of drugs to other than patients	0	32,829	27,792	0	--
⊳ Line 18: Revenue from sale of medical records and abstracts	13,326	14,270	129	5,350	--
⊳ Line 19: Tuition (fees, sale of textbooks, uniforms, etc.)	0	0	0	0	--
⊳ Line 20: Revenue from gifts, flowers, coffee shops, canteen	0	0	0	0	--
⊳ Line 21: Rental of vending machines	0	0	0	0	--
⊳ Line 22: Rental of hospital space	64,288	53,779	41,439	52,645	--
⊳ Line 23: Gov appropriations ? ⊳ Median	897,019 1,017,693	1,006,542 983,261.5	1,095,331 1,173,286	898,788 1,987,202	-- 1,597,664
⊳ Sum Line 24	1,897,118	-842,390	774,976	8,972,206	--
Total income ? Median	2,375,670 6,586,430	231,539 6,767,106	972,760 8,419,950	877,291 8,094,175	-- 15,162,888
Non-operating expenses Median	-1,257,137 146,289.5	-275,056 164,857	-2,104,333 89,880.5	1,021,578 106,761	-- 31,473.5
Net income Median	3,632,807 6,043,842	506,595 5,845,112	3,077,093 7,606,259	-144,287 7,283,041	-- 14,957,241
Net margin Median	3.40444% 4.62%	0.48971% 4.42%	2.84440% 5.16%	-0.13671% 5.2%	--% 9.25%

* About "Other income": Other income, or line 25 in worksheet G3, is the sum of lines 6 through 24. It includes three lines that are considered non-operating revenue - contributions, investments and government appropriations. Medians are included for these three lines. It also contains items that are not central to providing healthcare, such as revenue from parking or gift shops.
"Sum Line 24" is a special case. Called "Other (specify)" in the cost reports, CMS allows for this line to be "subscripted," or divided into sublines like 002400, 002401, 002402. And hospitals do that, up to 100 lines, to detail income (and sometimes negative returns) that are otherwise not covered in the previous "other" lines. Therefore, "Sum Line 24" is the sum of all the lines 24.

Range* of total profit (loss) margins

= Total margin for UNITED MEMORIAL MEDICAL CENTER compared to all** acute-care hospitals, from CMS cost reports.
The chart below is interactive: click or touch to see more.

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

Medicare revenue

Inpatient and outpatient revenue

	2017	2018	2019	2020	2021
All inpatient revenue Median Click here to show/hide details	9,258,065 23,241,334	9,129,671 23,709,545	9,779,091 24,248,380	9,374,047 22,858,541	-- 23,620,613
"All inpatient revenue" is made up of any Medicare payments for routine inpatient, swingbed SNFs, TEFRA, IPF, IRF, inpatient long-term care, CAH and inpatient SNF facilities. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine inpatient revenue ⊳ Median	9,258,065 21,577,146	9,129,671 22,041,594	9,779,091 22,722,063	9,374,047 21,570,441	-- 22,140,684
⊳ Swingbeds ⊳ Median	0 --	0 --	0 --	0 --	-- --
⊳ Tax Equity and Fiscal Responsibility Act payments (TEFRA) ⊳ Median	0 --	0 --	0 --	0 --	-- --
⊳ Inpatient psychiatric facility (IPF) ⊳ Median	0 1,845,420	0 1,757,392	0 1,738,842	0 1,510,463	-- 1,393,140
⊳ Inpatient rehabilitation facility (IRF) ⊳ Median	0 3,535,627	0 3,746,588	0 3,782,288	0 3,865,578	-- 3,983,889
⊳ Long-term care hospital (LTCH) ⊳ Median	0 --	0 --	0 --	0 --	-- --
⊳ Critical-access hospitals ⊳ Median	0 --	0 --	0 --	0 --	-- --
⊳ Skilled-nursing facilities (SNF) ⊳ Median	0 1,203,033	0 1,215,295	0 1,313,657	0 1,365,298	-- 1,179,746
All outpatient revenue Median Click here to show/hide details	7,235,088 11,160,864	7,060,048 11,987,345	7,322,113 12,926,866	5,891,545 11,884,480	-- 13,145,163
"All outpatient revenue" is made up of any payments for routine outpatient, HHA, CMHC, rural health and other federally-qualified health clinics. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine outpatient revenue ⊳ Median	7,235,088 10,918,923	7,060,048 11,706,976	7,322,113 12,615,917	5,891,545 11,458,116	-- 12,776,716
⊳ Home Health agencies (HHA) ⊳ Median	0 1,282,808	0 1,407,728	0 1,341,512	0 1,407,046	-- 1,476,867
⊳ Community mental health clinics (CMHC) ⊳ Median	0 --	0 --	0 --	0 --	-- --
⊳ Rural health clinics ⊳ Median	0 618,038	0 697,279	0 690,232	0 684,010	-- 670,558
⊳ Other federally qualified health clinics ⊳ Median	0 --	0 --	0 --	0 --	-- --

Other payments

Item	2017	2018	2019	2020	2021
Graduate Medical Education (GME) Median	680,101 3,284,314	587,420 3,250,551	687,267 3,386,837	797,431 3,360,806	-- 3,508,953
Disproportionate-share hospital (DSH) Median	513,378 594,888	464,404 595,761	545,094 577,894	420,922 542,168	-- 549,667
Outlier Median	98,605 582,572	172,543 538,116	132,014 212,434	110,012 126,559	-- 139,139

Uncompensated care

Item	2017	2018	2019	2020	2021
Medicaid shortfall Median	1,035,581 3,662,910	3,431,557 3,730,911	959,653 4,081,319	0 4,643,908	-- 4,389,147
Charity care Median	997,443 2,654,636	1,138,956 2,940,659	1,077,021 3,380,215	1,435,644 3,488,738	-- 3,233,405
Uncompensated care (UCC) Median	2,476,311 5,147,790	2,532,670 5,337,617	2,194,404 5,711,082	2,238,671 5,923,418	-- 5,508,107
UCC as a % of operating expenses Median	2.37% 3.24	2.45% 3.12	2.05% 3.21	2.14% 3.3	--% 2.86
Total shortfall/UCC Median	3,511,892 9,489,989	5,964,227 9,424,297	3,154,057 10,120,158	2,238,671 11,171,337	-- 10,133,851

Labor costs

	2017	2018	2019	2020	2021
Total salaries Median	43,452,580 52,142,039	44,730,074 54,485,252	45,044,267 57,395,589	52,266,930 58,830,919	-- 61,722,907
Salaries as a % of operating expenses Median	41.65 36.68	43.34 36.56	42.02 36.37	49.94 35.93	-- 35.24
Intern, resident salaries* Median	627,951 2,598,592	645,966 2,686,824	896,161 2,753,773	873,570 2,937,156	-- 2,909,848
Contract intern, resident salaries* Median	0 1,251,927	0 1,186,494	0 1,204,885	0 1,279,653	-- 1,469,317
Contract adjusted salaries, direct-care Median	1,783,949 1,449,244	1,892,175 1,475,986	272,387 1,563,078	524,771 1,721,954	-- 2,991,828
Contract hours, direct-care Median	21,451.00 22,725	29,965.00 23,018.5	3,399.00 24,503.48	9,970.00 25,026.5	-- 33,786
Contract wages, direct-care Median	83.16 64.67	63.15 64.53	80.14 65.06	52.64 68.97	-- 88.94

* in an approved program

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Cost reports are self-reported by the facility, are subject to revision and should be considered preliminary.

* Net Service to patients (NS2P) equals net patient revenue minus operating expenses. NS2P is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

About medians

Medians are calculated from reports with "complete" fiscal years, or reports with fiscal years of at least 300 days and no more than 420 days.

In cases where there are fewer than 50 values reported, medians are not calculated. For childrens' hospitals, it's when fewer than 20 are reported.

Web app by Tim Broderick | email.