As of the July, 2022, release via CMS

QUEENS HOSPITAL CENTER

CMS id: 330231
82-68 164TH STREET, JAMAICA NY 11432. County: QUEENS
System: NYC HEALTH + HOSPITALS
CBSA: New York-Newark-Jersey City, NY-NJ-PA

The 253-bed, acute-care hospital had $-137,919,700 in net service to patients*, with a total profit margin of 5.86674% in fiscal year 2021, the latest year available.
It spent 18.18% of its operating expenses on uncompensated care and reported $219,932,621 in Medicaid shortfall.

* For more about Net Service to Patients and operating revenue, please the finance section below.

Note: Medians are from acute-care hospitals with "complete" fiscal years. For more about how we calculated medians and cost reports in general, please click here.

Details

	2017	2018	2019	2020	2021
# of days in fyear	365	365	365	366	365
Ownership	gov	gov	gov	gov	gov
Acute beds Median	159 118	169 118	169 119.5	169 118	169 119
Total beds Median	253 162	253 162	253 162	253 162	253 163.5
FTEs Median	2,222.23 788.06	2,020.33 793.42	2,086.14 806.03	2,224.32 787.61	2,372.10 804.34

Finances As they appear in worksheet G3 of the cost reports.

Note: Net Patient Revenue is considered operating revenue, which means Net Service to Patients is considered operating profit. Click here for more about cost report financials

Hospital cost reports are an enormously complicated dataset. There are whole organizations and an offical CMS vendor dedicated to helping researchers work with the data.
It's important to understand that hospital financials in cost reports are not organized in the same as other sources such as annual financial reports to bond holders.

The biggest difference is the concept of operating revenue and profit. Net Service to patients (NS2P), which is the sum of net patient revenue minus operating expenses, is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

That would make Net Patient Revenue = operating revenue.

All this makes things challenging when comparing what's reported in cost reports to other sources. It becomes clearer when you consider that, beyond the purpose of reimbursement, cost reports are a tool for policymakers trying to understand the financial situation of a hospital doing the tasks specific to hospitals.

In other words, while a facility with a division that formulates drugs might include earnings from that as operating revenue in their corporate annual result, this is not central to the operations of a hospital caring for patients and so it is counted as "other income." (See below the financials section for more on "other income")

The healthcare consulting firm HMP, in a former partnership with Modern Healthcare, did develop a formula for estimating operating revenue closer to what one might find in other sources. We no longer use this for the following reasons:

The measure was not widely used beyond HMP and Modern Healthcare. Many hospitals had their own internal estimates of operating revenue and profit.
Because of this, there was confusion when reporting operating results for individual hospitals. There was often pushback when a facility's internal numbers did not match what Modern Healthcare was reporting.
The formula includes revenue from portions of the "other income" section, which may also include non-operating revenue. HMP themselves point out in a caveat on their site that they cannot exclude all non-operating revenue from their measure.

HMP's operating measure has proven problematic in the past for our reporting and the partnership with them ended years ago. It's best to not use a measure that we alone cannot defend.

	2017	2018	2019	2020	2021
Net patient revenue ? Median	383,909,053 150,932,746	440,830,421 158,950,878	445,676,014 168,696,998	533,149,188 163,454,693	581,395,071 186,589,412
Operating expenses Median	451,724,404 149,311,209	476,611,189 156,110,414	498,829,079 164,890,568	578,156,326 166,516,854	719,314,771 180,120,888
Net income from service 2 patients (NS2P) ? Median	-67,815,351 -964,173	-35,780,768 -643,601.5	-53,153,065 -116,254	-45,007,138 -5,025,862	-137,919,700 -1,284,564
NS2P margin ? Median	-17.66% -0.62	-8.12% -0.29	-11.93% 0.18	-8.44% -5.07	-23.72% -0.88

Range* of Net Service to Patient (NS2P) margins

= NS2P margin for QUEENS HOSPITAL CENTER compared to all** acute-care hospitals, from CMS cost reports.
Note: NS2P is considered operating margin by MACPAC. The chart below is interactive: click or touch to see more.

* Data range does not show outliers, which fall beyond the minimum and maximum of the range.
** From cost reports with complete fiscal years. Number of acute-care hospitals available to calculate medians:

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

	2017	2018	2019	2020	2021
Other income* Median Click here to show/hide details	44,403,436 5,089,215	52,970,170 4,572,541	102,320,000 5,268,134	111,990,830 13,092,619	182,750,120 12,369,236
⊳ Line 6: Contributions ? ⊳ Median	0 224,999	0 199,009	0 206,870.5	1,885,197 194,343	1,294,147 249,496
⊳ Line 7: Investments ? ⊳ Median	0 299,524	0 188,688.5	0 370,813	0 309,361.5	0 375,329
⊳ Line 8: Revenue from telephone service	NULL	NULL	NULL	NULL	NULL
⊳ Line 9: Revenue from tv and radio	--	--	--	--	--
⊳ Line 10: Purchase discounts	0	0	0	0	0
⊳ Line 11: Rebates and refunds of expenses	45,059	102,421	0	0	0
⊳ Line 12: Parking lot receipts	0	0	0	0	0
⊳ Line 13: Revenue from laundry and linen service	0	0	0	0	0
⊳ Line 14: Revenue from meals sold to emplyees and guests	0	0	0	0	0
⊳ Line 15: Revenue from rental of living quarters	0	0	0	0	0
⊳ Line 16: Revenue from sale of medical and surgical supplies	39,183	0	0	0	0
⊳ Line 17: Revenue from sale of drugs to other than patients	0	0	0	0	0
⊳ Line 18: Revenue from sale of medical records and abstracts	0	89,999	79,616	17,532	19,575
⊳ Line 19: Tuition (fees, sale of textbooks, uniforms, etc.)	0	0	0	0	0
⊳ Line 20: Revenue from gifts, flowers, coffee shops, canteen	0	0	0	0	0
⊳ Line 21: Rental of vending machines	0	0	0	0	0
⊳ Line 22: Rental of hospital space	179,061	114,090	92,498	10,467	0
⊳ Line 23: Gov appropriations ? ⊳ Median	5,376,766 1,017,693	10,428,198 983,261.5	15,959,846 1,173,286	10,437,545 1,987,202	140,766,812 1,597,664
⊳ Sum Line 24	38,763,317	42,235,462	86,188,040	99,640,089	40,669,586
Total income ? Median	-23,411,915 6,586,430	17,189,402 6,767,106	49,166,935 8,419,950	66,983,692 8,094,175	44,830,420 15,162,888
Non-operating expenses Median	0 146,289.5	0 164,857	0 89,880.5	0 106,761	0 31,473.5
Net income Median	-23,411,915 6,043,842	17,189,402 5,845,112	49,166,935 7,606,259	66,983,692 7,283,041	44,830,420 14,957,241
Net margin Median	-5.46608% 4.62%	3.48104% 4.42%	8.97213% 5.16%	10.38281% 5.2%	5.86674% 9.25%

* About "Other income": Other income, or line 25 in worksheet G3, is the sum of lines 6 through 24. It includes three lines that are considered non-operating revenue - contributions, investments and government appropriations. Medians are included for these three lines. It also contains items that are not central to providing healthcare, such as revenue from parking or gift shops.
"Sum Line 24" is a special case. Called "Other (specify)" in the cost reports, CMS allows for this line to be "subscripted," or divided into sublines like 002400, 002401, 002402. And hospitals do that, up to 100 lines, to detail income (and sometimes negative returns) that are otherwise not covered in the previous "other" lines. Therefore, "Sum Line 24" is the sum of all the lines 24.

Range* of total profit (loss) margins

= Total margin for QUEENS HOSPITAL CENTER compared to all** acute-care hospitals, from CMS cost reports.
The chart below is interactive: click or touch to see more.

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

Medicare revenue

Inpatient and outpatient revenue

	2017	2018	2019	2020	2021
All inpatient revenue Median Click here to show/hide details	35,271,096 23,241,334	34,741,274 23,709,545	39,516,172 24,248,380	61,876,857 22,858,541	64,582,033 23,620,613
"All inpatient revenue" is made up of any Medicare payments for routine inpatient, swingbed SNFs, TEFRA, IPF, IRF, inpatient long-term care, CAH and inpatient SNF facilities. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine inpatient revenue ⊳ Median	29,777,811 21,577,146	30,371,590 22,041,594	35,331,676 22,722,063	57,982,949 21,570,441	57,538,070 22,140,684
⊳ Swingbeds ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Tax Equity and Fiscal Responsibility Act payments (TEFRA) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Inpatient psychiatric facility (IPF) ⊳ Median	4,520,948 1,845,420	3,702,090 1,757,392	4,184,496 1,738,842	3,893,908 1,510,463	7,043,963 1,393,140
⊳ Inpatient rehabilitation facility (IRF) ⊳ Median	972,337 3,535,627	667,594 3,746,588	0 3,782,288	0 3,865,578	0 3,983,889
⊳ Long-term care hospital (LTCH) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Critical-access hospitals ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Skilled-nursing facilities (SNF) ⊳ Median	0 1,203,033	0 1,215,295	0 1,313,657	0 1,365,298	0 1,179,746
All outpatient revenue Median Click here to show/hide details	10,561,087 11,160,864	10,630,103 11,987,345	17,831,022 12,926,866	20,590,143 11,884,480	18,560,585 13,145,163
"All outpatient revenue" is made up of any payments for routine outpatient, HHA, CMHC, rural health and other federally-qualified health clinics. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine outpatient revenue ⊳ Median	10,561,087 10,918,923	10,630,103 11,706,976	17,831,022 12,615,917	20,590,143 11,458,116	18,560,585 12,776,716
⊳ Home Health agencies (HHA) ⊳ Median	0 1,282,808	0 1,407,728	0 1,341,512	0 1,407,046	0 1,476,867
⊳ Community mental health clinics (CMHC) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Rural health clinics ⊳ Median	0 618,038	0 697,279	0 690,232	0 684,010	0 670,558
⊳ Other federally qualified health clinics ⊳ Median	0 --	0 --	0 --	0 --	0 --

Other payments

Item	2017	2018	2019	2020	2021
Graduate Medical Education (GME) Median	5,828,992 3,284,314	5,764,035 3,250,551	6,603,565 3,386,837	7,422,600 3,360,806	6,159,390 3,508,953
Disproportionate-share hospital (DSH) Median	1,499,918 594,888	1,463,514 595,761	1,676,327 577,894	1,961,827 542,168	1,444,848 549,667
Outlier Median	1,740,396 582,572	1,291,826 538,116	2,125,094 212,434	763,168 126,559	4,472,219 139,139

Uncompensated care

Item	2017	2018	2019	2020	2021
Medicaid shortfall Median	151,536,961 3,662,910	209,752,557 3,730,911	144,115,707 4,081,319	175,422,585 4,643,908	219,932,621 4,389,147
Charity care Median	69,788,028 2,654,636	101,534,649 2,940,659	75,004,534 3,380,215	91,431,996 3,488,738	99,607,489 3,233,405
Uncompensated care (UCC) Median	111,111,213 5,147,790	139,486,349 5,337,617	112,332,639 5,711,082	115,287,633 5,923,418	130,777,583 5,508,107
UCC as a % of operating expenses Median	24.60% 3.24	29.27% 3.12	22.52% 3.21	19.94% 3.3	18.18% 2.86
Total shortfall/UCC Median	262,648,174 9,489,989	349,238,906 9,424,297	256,448,346 10,120,158	290,710,218 11,171,337	350,710,204 10,133,851

Labor costs

	2017	2018	2019	2020	2021
Total salaries Median	159,203,447 52,142,039	172,970,438 54,485,252	166,269,799 57,395,589	168,466,600 58,830,919	195,012,540 61,722,907
Salaries as a % of operating expenses Median	35.24 36.68	36.29 36.56	33.33 36.37	29.14 35.93	27.11 35.24
Intern, resident salaries* Median	0 2,598,592	0 2,686,824	0 2,753,773	0 2,937,156	0 2,909,848
Contract intern, resident salaries* Median	6,528,421 1,251,927	6,163,502 1,186,494	7,592,551 1,204,885	8,523,248 1,279,653	7,145,968 1,469,317
Contract adjusted salaries, direct-care Median	16,852,411 1,449,244	23,032,464 1,475,986	19,347,378 1,563,078	17,518,341 1,721,954	20,629,452 2,991,828
Contract hours, direct-care Median	501,316.00 22,725	679,934.00 23,018.5	483,943.00 24,503.48	376,977.00 25,026.5	373,505.00 33,786
Contract wages, direct-care Median	33.62 64.67	33.87 64.53	39.98 65.06	46.47 68.97	55.23 88.94

* in an approved program

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Cost reports are self-reported by the facility, are subject to revision and should be considered preliminary.

* Net Service to patients (NS2P) equals net patient revenue minus operating expenses. NS2P is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

About medians

Medians are calculated from reports with "complete" fiscal years, or reports with fiscal years of at least 300 days and no more than 420 days.

In cases where there are fewer than 50 values reported, medians are not calculated. For childrens' hospitals, it's when fewer than 20 are reported.

Web app by Tim Broderick | email.