As of the July, 2022, release via CMS

CROZER CHESTER MEDICAL CENTER

CMS id: 390180
ONE MEDICAL CENTER BLVD., UPLAND PA 19013. County: DELAWARE
System: ALTA HOSPITALS SYSTEM LLC
CBSA: Philadelphia-Camden-Wilmington, PA-NJ-DE-MD

The 447-bed, acute-care hospital had $-24,158,376 in net service to patients*, with a total profit margin of 6.48317% in fiscal year 2020, the latest year available.
It spent 0.74% of its operating expenses on uncompensated care and reported $0 in Medicaid shortfall.

* For more about Net Service to Patients and operating revenue, please the finance section below.

Note: Medians are from acute-care hospitals with "complete" fiscal years. For more about how we calculated medians and cost reports in general, please click here.

Details

	2017	2018	2019	2020	2021
# of days in fyear	365	365	365	366	--
Ownership	forprofit	forprofit	forprofit	forprofit	--
Acute beds Median	283 118	287 118	292 119.5	271 118	-- 119
Total beds Median	455 162	459 162	464 162	447 162	-- 163.5
FTEs Median	2,576.00 788.06	2,741.00 793.42	2,651.00 806.03	2,651.00 787.61	-- 804.34

Finances As they appear in worksheet G3 of the cost reports.

Note: Net Patient Revenue is considered operating revenue, which means Net Service to Patients is considered operating profit. Click here for more about cost report financials

Hospital cost reports are an enormously complicated dataset. There are whole organizations and an offical CMS vendor dedicated to helping researchers work with the data.
It's important to understand that hospital financials in cost reports are not organized in the same as other sources such as annual financial reports to bond holders.

The biggest difference is the concept of operating revenue and profit. Net Service to patients (NS2P), which is the sum of net patient revenue minus operating expenses, is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

That would make Net Patient Revenue = operating revenue.

All this makes things challenging when comparing what's reported in cost reports to other sources. It becomes clearer when you consider that, beyond the purpose of reimbursement, cost reports are a tool for policymakers trying to understand the financial situation of a hospital doing the tasks specific to hospitals.

In other words, while a facility with a division that formulates drugs might include earnings from that as operating revenue in their corporate annual result, this is not central to the operations of a hospital caring for patients and so it is counted as "other income." (See below the financials section for more on "other income")

The healthcare consulting firm HMP, in a former partnership with Modern Healthcare, did develop a formula for estimating operating revenue closer to what one might find in other sources. We no longer use this for the following reasons:

The measure was not widely used beyond HMP and Modern Healthcare. Many hospitals had their own internal estimates of operating revenue and profit.
Because of this, there was confusion when reporting operating results for individual hospitals. There was often pushback when a facility's internal numbers did not match what Modern Healthcare was reporting.
The formula includes revenue from portions of the "other income" section, which may also include non-operating revenue. HMP themselves point out in a caveat on their site that they cannot exclude all non-operating revenue from their measure.

HMP's operating measure has proven problematic in the past for our reporting and the partnership with them ended years ago. It's best to not use a measure that we alone cannot defend.

	2017	2018	2019	2020	2021
Net patient revenue ? Median	546,381,875 150,932,746	520,544,702 158,950,878	545,038,538 168,696,998	534,692,906 163,454,693	-- 186,589,412
Operating expenses Median	555,458,762 149,311,209	578,818,569 156,110,414	540,979,192 164,890,568	558,851,282 166,516,854	-- 180,120,888
Net income from service 2 patients (NS2P) ? Median	-9,076,887 -964,173	-58,273,867 -643,601.5	4,059,346 -116,254	-24,158,376 -5,025,862	-- -1,284,564
NS2P margin ? Median	-1.66% -0.62	-11.19% -0.29	0.74% 0.18	-4.52% -5.07	--% -0.88

Range* of Net Service to Patient (NS2P) margins

= NS2P margin for CROZER CHESTER MEDICAL CENTER compared to all** acute-care hospitals, from CMS cost reports.
Note: NS2P is considered operating margin by MACPAC. The chart below is interactive: click or touch to see more.

* Data range does not show outliers, which fall beyond the minimum and maximum of the range.
** From cost reports with complete fiscal years. Number of acute-care hospitals available to calculate medians:

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

	2017	2018	2019	2020	2021
Other income* Median Click here to show/hide details	29,864,073 5,089,215	25,449,051 4,572,541	14,199,801 5,268,134	62,901,403 13,092,619	-- 12,369,236
⊳ Line 6: Contributions ? ⊳ Median	1,619,991 224,999	1,610,709 199,009	2,164,177 206,870.5	8,545,658 194,343	-- 249,496
⊳ Line 7: Investments ? ⊳ Median	13,582,271 299,524	7,039,626 188,688.5	0 370,813	0 309,361.5	-- 375,329
⊳ Line 8: Revenue from telephone service	NULL	NULL	NULL	NULL	NULL
⊳ Line 9: Revenue from tv and radio	49,--22	23,769	876	--	--
⊳ Line 10: Purchase discounts	0	0	0	0	--
⊳ Line 11: Rebates and refunds of expenses	35,796	111,182	182	561,118	--
⊳ Line 12: Parking lot receipts	853,655	920,670	770,887	287,437	--
⊳ Line 13: Revenue from laundry and linen service	0	0	0	0	--
⊳ Line 14: Revenue from meals sold to emplyees and guests	1,380,340	1,476,566	1,385,421	848,171	--
⊳ Line 15: Revenue from rental of living quarters	0	0	0	0	--
⊳ Line 16: Revenue from sale of medical and surgical supplies	0	0	0	0	--
⊳ Line 17: Revenue from sale of drugs to other than patients	203,500	0	0	0	--
⊳ Line 18: Revenue from sale of medical records and abstracts	16,191	13,489	14,394	15,827	--
⊳ Line 19: Tuition (fees, sale of textbooks, uniforms, etc.)	1,816,788	1,625,676	2,037,857	2,198,680	--
⊳ Line 20: Revenue from gifts, flowers, coffee shops, canteen	0	0	0	0	--
⊳ Line 21: Rental of vending machines	0	0	0	0	--
⊳ Line 22: Rental of hospital space	1,361,170	1,340,954	1,269,131	1,095,932	--
⊳ Line 23: Gov appropriations ? ⊳ Median	0 1,017,693	0 983,261.5	0 1,173,286	0 1,987,202	-- 1,597,664
⊳ Sum Line 24	8,945,349	11,286,410	6,556,876	49,348,580	--
Total income ? Median	20,787,186 6,586,430	-32,824,816 6,767,106	18,259,147 8,419,950	38,743,027 8,094,175	-- 15,162,888
Non-operating expenses Median	0 146,289.5	0 164,857	0 89,880.5	0 106,761	-- 31,473.5
Net income Median	20,787,186 6,043,842	-32,824,816 5,845,112	18,259,147 7,606,259	38,743,027 7,283,041	-- 14,957,241
Net margin Median	3.60735% 4.62%	-6.01194% 4.42%	3.26500% 5.16%	6.48317% 5.2%	--% 9.25%

* About "Other income": Other income, or line 25 in worksheet G3, is the sum of lines 6 through 24. It includes three lines that are considered non-operating revenue - contributions, investments and government appropriations. Medians are included for these three lines. It also contains items that are not central to providing healthcare, such as revenue from parking or gift shops.
"Sum Line 24" is a special case. Called "Other (specify)" in the cost reports, CMS allows for this line to be "subscripted," or divided into sublines like 002400, 002401, 002402. And hospitals do that, up to 100 lines, to detail income (and sometimes negative returns) that are otherwise not covered in the previous "other" lines. Therefore, "Sum Line 24" is the sum of all the lines 24.

Range* of total profit (loss) margins

= Total margin for CROZER CHESTER MEDICAL CENTER compared to all** acute-care hospitals, from CMS cost reports.
The chart below is interactive: click or touch to see more.

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

Medicare revenue

Inpatient and outpatient revenue

	2017	2018	2019	2020	2021
All inpatient revenue Median Click here to show/hide details	85,773,240 23,241,334	101,193,705 23,709,545	96,500,948 24,248,380	101,694,556 22,858,541	-- 23,620,613
"All inpatient revenue" is made up of any Medicare payments for routine inpatient, swingbed SNFs, TEFRA, IPF, IRF, inpatient long-term care, CAH and inpatient SNF facilities. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine inpatient revenue ⊳ Median	69,966,219 21,577,146	84,360,629 22,041,594	78,585,728 22,722,063	81,319,584 21,570,441	-- 22,140,684
⊳ Swingbeds ⊳ Median	0 --	0 --	0 --	0 --	-- --
⊳ Tax Equity and Fiscal Responsibility Act payments (TEFRA) ⊳ Median	0 --	0 --	0 --	0 --	-- --
⊳ Inpatient psychiatric facility (IPF) ⊳ Median	5,001,311 1,845,420	5,873,487 1,757,392	5,748,551 1,738,842	5,864,606 1,510,463	-- 1,393,140
⊳ Inpatient rehabilitation facility (IRF) ⊳ Median	10,805,710 3,535,627	10,959,589 3,746,588	12,166,669 3,782,288	14,510,366 3,865,578	-- 3,983,889
⊳ Long-term care hospital (LTCH) ⊳ Median	0 --	0 --	0 --	0 --	-- --
⊳ Critical-access hospitals ⊳ Median	0 --	0 --	0 --	0 --	-- --
⊳ Skilled-nursing facilities (SNF) ⊳ Median	0 1,203,033	0 1,215,295	0 1,313,657	0 1,365,298	-- 1,179,746
All outpatient revenue Median Click here to show/hide details	46,402,871 11,160,864	41,553,626 11,987,345	39,848,207 12,926,866	29,741,018 11,884,480	-- 13,145,163
"All outpatient revenue" is made up of any payments for routine outpatient, HHA, CMHC, rural health and other federally-qualified health clinics. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine outpatient revenue ⊳ Median	40,131,955 10,918,923	39,428,627 11,706,976	39,848,207 12,615,917	29,741,018 11,458,116	-- 12,776,716
⊳ Home Health agencies (HHA) ⊳ Median	6,270,916 1,282,808	2,124,999 1,407,728	0 1,341,512	0 1,407,046	-- 1,476,867
⊳ Community mental health clinics (CMHC) ⊳ Median	0 --	0 --	0 --	0 --	-- --
⊳ Rural health clinics ⊳ Median	0 618,038	0 697,279	0 690,232	0 684,010	-- 670,558
⊳ Other federally qualified health clinics ⊳ Median	0 --	0 --	0 --	0 --	-- --

Other payments

Item	2017	2018	2019	2020	2021
Graduate Medical Education (GME) Median	12,570,366 3,284,314	13,997,144 3,250,551	14,553,187 3,386,837	14,062,571 3,360,806	-- 3,508,953
Disproportionate-share hospital (DSH) Median	2,126,556 594,888	2,485,608 595,761	2,283,142 577,894	2,240,580 542,168	-- 549,667
Outlier Median	4,124,967 582,572	8,104,725 538,116	485,032 212,434	160,981 126,559	-- 139,139

Uncompensated care

Item	2017	2018	2019	2020	2021
Medicaid shortfall Median	0 3,662,910	0 3,730,911	0 4,081,319	0 4,643,908	-- 4,389,147
Charity care Median	4,539,081 2,654,636	4,500,284 2,940,659	4,696,285 3,380,215	1,474,468 3,488,738	-- 3,233,405
Uncompensated care (UCC) Median	6,504,112 5,147,790	9,630,044 5,337,617	7,338,784 5,711,082	4,129,876 5,923,418	-- 5,508,107
UCC as a % of operating expenses Median	1.17% 3.24	1.66% 3.12	1.36% 3.21	0.74% 3.3	--% 2.86
Total shortfall/UCC Median	6,504,112 9,489,989	9,630,044 9,424,297	7,338,784 10,120,158	4,129,876 11,171,337	-- 10,133,851

Labor costs

	2017	2018	2019	2020	2021
Total salaries Median	191,139,918 52,142,039	196,409,299 54,485,252	189,810,563 57,395,589	186,931,643 58,830,919	-- 61,722,907
Salaries as a % of operating expenses Median	35.90 36.68	36.02 36.56	36.20 36.37	36.05 35.93	-- 35.24
Intern, resident salaries* Median	8,266,231 2,598,592	8,365,737 2,686,824	8,988,882 2,753,773	9,767,073 2,937,156	-- 2,909,848
Contract intern, resident salaries* Median	0 1,251,927	0 1,186,494	0 1,204,885	0 1,279,653	-- 1,469,317
Contract adjusted salaries, direct-care Median	862,182 1,449,244	3,638,187 1,475,986	1,590,141 1,563,078	5,477,507 1,721,954	-- 2,991,828
Contract hours, direct-care Median	16,113.00 22,725	52,218.00 23,018.5	22,943.50 24,503.48	61,171.00 25,026.5	-- 33,786
Contract wages, direct-care Median	53.51 64.67	69.67 64.53	69.31 65.06	89.54 68.97	-- 88.94

* in an approved program

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Cost reports are self-reported by the facility, are subject to revision and should be considered preliminary.

* Net Service to patients (NS2P) equals net patient revenue minus operating expenses. NS2P is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

About medians

Medians are calculated from reports with "complete" fiscal years, or reports with fiscal years of at least 300 days and no more than 420 days.

In cases where there are fewer than 50 values reported, medians are not calculated. For childrens' hospitals, it's when fewer than 20 are reported.

Web app by Tim Broderick | email.