As of the July, 2022, release via CMS

TENNOVA HEALTHCARE - TURKEY CREEK MC

CMS id: 440120
900 OAK HILL AVENUE, KNOXVILLE TN 37917. County: KNOX
System: COMMUNITY HEALTH SYSTEM
CBSA: Knoxville, TN

The 218-bed, acute-care hospital had $15,185,877 in net service to patients*, with a total profit margin of 6.64069% in fiscal year 2021, the latest year available.
It spent 5.31% of its operating expenses on uncompensated care and reported $13,446,313 in Medicaid shortfall.

* For more about Net Service to Patients and operating revenue, please the finance section below.

Note: Medians are from acute-care hospitals with "complete" fiscal years. For more about how we calculated medians and cost reports in general, please click here.

Details

	2017	2018	2019	2020	2021
# of days in fyear	365	365	365	366	365
Ownership	forprofit	forprofit	forprofit	forprofit	forprofit
Acute beds Median	280 118	282 118	185 119.5	185 118	185 119
Total beds Median	439 162	440 162	218 162	219 162	218 163.5
FTEs Median	1,913.68 788.06	1,796.76 793.42	1,360.27 806.03	1,178.85 787.61	1,246.94 804.34

Finances As they appear in worksheet G3 of the cost reports.

Note: Net Patient Revenue is considered operating revenue, which means Net Service to Patients is considered operating profit. Click here for more about cost report financials

Hospital cost reports are an enormously complicated dataset. There are whole organizations and an offical CMS vendor dedicated to helping researchers work with the data.
It's important to understand that hospital financials in cost reports are not organized in the same as other sources such as annual financial reports to bond holders.

The biggest difference is the concept of operating revenue and profit. Net Service to patients (NS2P), which is the sum of net patient revenue minus operating expenses, is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

That would make Net Patient Revenue = operating revenue.

All this makes things challenging when comparing what's reported in cost reports to other sources. It becomes clearer when you consider that, beyond the purpose of reimbursement, cost reports are a tool for policymakers trying to understand the financial situation of a hospital doing the tasks specific to hospitals.

In other words, while a facility with a division that formulates drugs might include earnings from that as operating revenue in their corporate annual result, this is not central to the operations of a hospital caring for patients and so it is counted as "other income." (See below the financials section for more on "other income")

The healthcare consulting firm HMP, in a former partnership with Modern Healthcare, did develop a formula for estimating operating revenue closer to what one might find in other sources. We no longer use this for the following reasons:

The measure was not widely used beyond HMP and Modern Healthcare. Many hospitals had their own internal estimates of operating revenue and profit.
Because of this, there was confusion when reporting operating results for individual hospitals. There was often pushback when a facility's internal numbers did not match what Modern Healthcare was reporting.
The formula includes revenue from portions of the "other income" section, which may also include non-operating revenue. HMP themselves point out in a caveat on their site that they cannot exclude all non-operating revenue from their measure.

HMP's operating measure has proven problematic in the past for our reporting and the partnership with them ended years ago. It's best to not use a measure that we alone cannot defend.

	2017	2018	2019	2020	2021
Net patient revenue ? Median	399,200,550 150,932,746	380,730,996 158,950,878	301,341,819 168,696,998	285,566,563 163,454,693	317,320,279 186,589,412
Operating expenses Median	396,436,806 149,311,209	381,355,337 156,110,414	327,912,904 164,890,568	274,370,736 166,516,854	302,134,402 180,120,888
Net income from service 2 patients (NS2P) ? Median	2,763,744 -964,173	-624,341 -643,601.5	-26,571,085 -116,254	11,195,827 -5,025,862	15,185,877 -1,284,564
NS2P margin ? Median	0.69% -0.62	-0.16% -0.29	-8.82% 0.18	3.92% -5.07	4.79% -0.88

Range* of Net Service to Patient (NS2P) margins

= NS2P margin for TENNOVA HEALTHCARE - TURKEY CREEK MC compared to all** acute-care hospitals, from CMS cost reports.
Note: NS2P is considered operating margin by MACPAC. The chart below is interactive: click or touch to see more.

* Data range does not show outliers, which fall beyond the minimum and maximum of the range.
** From cost reports with complete fiscal years. Number of acute-care hospitals available to calculate medians:

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

	2017	2018	2019	2020	2021
Other income* Median Click here to show/hide details	3,743,132 5,089,215	4,175,194 4,572,541	2,959,123 5,268,134	25,978,337 13,092,619	6,305,075 12,369,236
⊳ Line 6: Contributions ? ⊳ Median	0 224,999	0 199,009	0 206,870.5	0 194,343	0 249,496
⊳ Line 7: Investments ? ⊳ Median	0 299,524	0 188,688.5	0 370,813	0 309,361.5	0 375,329
⊳ Line 8: Revenue from telephone service	NULL	NULL	NULL	NULL	NULL
⊳ Line 9: Revenue from tv and radio	--	--	--	--	--
⊳ Line 10: Purchase discounts	0	0	0	0	0
⊳ Line 11: Rebates and refunds of expenses	0	0	0	0	0
⊳ Line 12: Parking lot receipts	0	0	0	0	0
⊳ Line 13: Revenue from laundry and linen service	0	0	0	0	0
⊳ Line 14: Revenue from meals sold to emplyees and guests	0	0	0	0	0
⊳ Line 15: Revenue from rental of living quarters	0	0	0	0	0
⊳ Line 16: Revenue from sale of medical and surgical supplies	0	0	0	0	0
⊳ Line 17: Revenue from sale of drugs to other than patients	0	0	0	0	0
⊳ Line 18: Revenue from sale of medical records and abstracts	0	0	0	0	0
⊳ Line 19: Tuition (fees, sale of textbooks, uniforms, etc.)	0	0	0	0	0
⊳ Line 20: Revenue from gifts, flowers, coffee shops, canteen	0	0	0	0	0
⊳ Line 21: Rental of vending machines	0	0	0	0	0
⊳ Line 22: Rental of hospital space	0	0	0	0	0
⊳ Line 23: Gov appropriations ? ⊳ Median	0 1,017,693	0 983,261.5	0 1,173,286	0 1,987,202	0 1,597,664
⊳ Sum Line 24	3,743,132	4,175,194	2,959,123	25,978,337	6,305,075
Total income ? Median	6,506,876 6,586,430	3,550,853 6,767,106	-23,611,962 8,419,950	37,174,164 8,094,175	21,490,952 15,162,888
Non-operating expenses Median	5 146,289.5	0 164,857	0 89,880.5	0 106,761	0 31,473.5
Net income Median	6,506,871 6,043,842	3,550,853 5,845,112	-23,611,962 7,606,259	37,174,164 7,283,041	21,490,952 14,957,241
Net margin Median	1.61483% 4.62%	0.92252% 4.42%	-7.75941% 5.16%	11.93220% 5.2%	6.64069% 9.25%

* About "Other income": Other income, or line 25 in worksheet G3, is the sum of lines 6 through 24. It includes three lines that are considered non-operating revenue - contributions, investments and government appropriations. Medians are included for these three lines. It also contains items that are not central to providing healthcare, such as revenue from parking or gift shops.
"Sum Line 24" is a special case. Called "Other (specify)" in the cost reports, CMS allows for this line to be "subscripted," or divided into sublines like 002400, 002401, 002402. And hospitals do that, up to 100 lines, to detail income (and sometimes negative returns) that are otherwise not covered in the previous "other" lines. Therefore, "Sum Line 24" is the sum of all the lines 24.

Range* of total profit (loss) margins

= Total margin for TENNOVA HEALTHCARE - TURKEY CREEK MC compared to all** acute-care hospitals, from CMS cost reports.
The chart below is interactive: click or touch to see more.

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

Medicare revenue

Inpatient and outpatient revenue

	2017	2018	2019	2020	2021
All inpatient revenue Median Click here to show/hide details	66,595,416 23,241,334	58,688,595 23,709,545	47,044,135 24,248,380	41,235,009 22,858,541	43,717,040 23,620,613
"All inpatient revenue" is made up of any Medicare payments for routine inpatient, swingbed SNFs, TEFRA, IPF, IRF, inpatient long-term care, CAH and inpatient SNF facilities. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine inpatient revenue ⊳ Median	58,180,221 21,577,146	50,024,762 22,041,594	45,441,491 22,722,063	41,182,020 21,570,441	43,717,040 22,140,684
⊳ Swingbeds ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Tax Equity and Fiscal Responsibility Act payments (TEFRA) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Inpatient psychiatric facility (IPF) ⊳ Median	2,016,353 1,845,420	1,850,907 1,757,392	159,361 1,738,842	0 1,510,463	0 1,393,140
⊳ Inpatient rehabilitation facility (IRF) ⊳ Median	6,398,842 3,535,627	6,812,926 3,746,588	1,443,283 3,782,288	52,989 3,865,578	0 3,983,889
⊳ Long-term care hospital (LTCH) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Critical-access hospitals ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Skilled-nursing facilities (SNF) ⊳ Median	0 1,203,033	0 1,215,295	0 1,313,657	0 1,365,298	0 1,179,746
All outpatient revenue Median Click here to show/hide details	35,957,441 11,160,864	37,090,995 11,987,345	32,667,945 12,926,866	29,462,130 11,884,480	30,233,019 13,145,163
"All outpatient revenue" is made up of any payments for routine outpatient, HHA, CMHC, rural health and other federally-qualified health clinics. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine outpatient revenue ⊳ Median	35,957,441 10,918,923	37,090,995 11,706,976	32,667,945 12,615,917	29,462,130 11,458,116	30,233,019 12,776,716
⊳ Home Health agencies (HHA) ⊳ Median	0 1,282,808	0 1,407,728	0 1,341,512	0 1,407,046	0 1,476,867
⊳ Community mental health clinics (CMHC) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Rural health clinics ⊳ Median	0 618,038	0 697,279	0 690,232	0 684,010	0 670,558
⊳ Other federally qualified health clinics ⊳ Median	0 --	0 --	0 --	0 --	0 --

Other payments

Item	2017	2018	2019	2020	2021
Graduate Medical Education (GME) Median	0 3,284,314	0 3,250,551	0 3,386,837	0 3,360,806	0 3,508,953
Disproportionate-share hospital (DSH) Median	1,112,322 594,888	1,016,207 595,761	665,994 577,894	485,209 542,168	403,574 549,667
Outlier Median	2,023,556 582,572	932,908 538,116	213,549 212,434	133,135 126,559	145,653 139,139

Uncompensated care

Item	2017	2018	2019	2020	2021
Medicaid shortfall Median	10,450,567 3,662,910	10,516,100 3,730,911	9,550,945 4,081,319	8,468,305 4,643,908	13,446,313 4,389,147
Charity care Median	13,329,071 2,654,636	14,173,097 2,940,659	11,051,561 3,380,215	9,645,834 3,488,738	12,848,859 3,233,405
Uncompensated care (UCC) Median	20,545,618 5,147,790	23,029,496 5,337,617	17,557,655 5,711,082	14,472,137 5,923,418	16,047,591 5,508,107
UCC as a % of operating expenses Median	5.18% 3.24	6.04% 3.12	5.35% 3.21	5.27% 3.3	5.31% 2.86
Total shortfall/UCC Median	30,996,185 9,489,989	33,545,596 9,424,297	27,108,600 10,120,158	22,940,442 11,171,337	29,493,904 10,133,851

Labor costs

	2017	2018	2019	2020	2021
Total salaries Median	103,904,220 52,142,039	98,792,938 54,485,252	79,931,648 57,395,589	70,688,970 58,830,919	78,120,040 61,722,907
Salaries as a % of operating expenses Median	26.21 36.68	25.91 36.56	24.38 36.37	25.76 35.93	25.86 35.24
Intern, resident salaries* Median	0 2,598,592	0 2,686,824	0 2,753,773	0 2,937,156	0 2,909,848
Contract intern, resident salaries* Median	0 1,251,927	0 1,186,494	0 1,204,885	0 1,279,653	0 1,469,317
Contract adjusted salaries, direct-care Median	3,251,545 1,449,244	4,672,883 1,475,986	1,236,784 1,563,078	69,202 1,721,954	4,736,708 2,991,828
Contract hours, direct-care Median	55,336.00 22,725	109,798.00 23,018.5	22,931.00 24,503.48	1,335.00 25,026.5	71,992.00 33,786
Contract wages, direct-care Median	58.76 64.67	42.56 64.53	53.94 65.06	51.84 68.97	65.79 88.94

* in an approved program

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Cost reports are self-reported by the facility, are subject to revision and should be considered preliminary.

* Net Service to patients (NS2P) equals net patient revenue minus operating expenses. NS2P is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

About medians

Medians are calculated from reports with "complete" fiscal years, or reports with fiscal years of at least 300 days and no more than 420 days.

In cases where there are fewer than 50 values reported, medians are not calculated. For childrens' hospitals, it's when fewer than 20 are reported.

Web app by Tim Broderick | email.