As of the July, 2022, release via CMS

TRISTAR HENDERSONVILLE MEDICAL CENTE

CMS id: 440194
355 NEW SHACKLE ISLAND, HENDERSONVILLE TN 37215. County: SUMNER
System: HCA
CBSA: Nashville-Davidson--Murfreesboro--Franklin, TN

The 129-bed, acute-care hospital had $78,565,727 in net service to patients*, with a total profit margin of 38.55092% in fiscal year 2021, the latest year available.
It spent 8.67% of its operating expenses on uncompensated care and reported $2,483,859 in Medicaid shortfall.

* For more about Net Service to Patients and operating revenue, please the finance section below.

Note: Medians are from acute-care hospitals with "complete" fiscal years. For more about how we calculated medians and cost reports in general, please click here.

Details

	2017	2018	2019	2020	2021
# of days in fyear	365	365	365	366	365
Ownership	forprofit	forprofit	forprofit	forprofit	forprofit
Acute beds Median	75 118	103 118	103 119.5	103 118	103 119
Total beds Median	101 162	129 162	129 162	129 162	129 163.5
FTEs Median	501.21 788.06	509.18 793.42	524.29 806.03	523.66 787.61	535.06 804.34

Finances As they appear in worksheet G3 of the cost reports.

Note: Net Patient Revenue is considered operating revenue, which means Net Service to Patients is considered operating profit. Click here for more about cost report financials

Hospital cost reports are an enormously complicated dataset. There are whole organizations and an offical CMS vendor dedicated to helping researchers work with the data.
It's important to understand that hospital financials in cost reports are not organized in the same as other sources such as annual financial reports to bond holders.

The biggest difference is the concept of operating revenue and profit. Net Service to patients (NS2P), which is the sum of net patient revenue minus operating expenses, is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

That would make Net Patient Revenue = operating revenue.

All this makes things challenging when comparing what's reported in cost reports to other sources. It becomes clearer when you consider that, beyond the purpose of reimbursement, cost reports are a tool for policymakers trying to understand the financial situation of a hospital doing the tasks specific to hospitals.

In other words, while a facility with a division that formulates drugs might include earnings from that as operating revenue in their corporate annual result, this is not central to the operations of a hospital caring for patients and so it is counted as "other income." (See below the financials section for more on "other income")

The healthcare consulting firm HMP, in a former partnership with Modern Healthcare, did develop a formula for estimating operating revenue closer to what one might find in other sources. We no longer use this for the following reasons:

The measure was not widely used beyond HMP and Modern Healthcare. Many hospitals had their own internal estimates of operating revenue and profit.
Because of this, there was confusion when reporting operating results for individual hospitals. There was often pushback when a facility's internal numbers did not match what Modern Healthcare was reporting.
The formula includes revenue from portions of the "other income" section, which may also include non-operating revenue. HMP themselves point out in a caveat on their site that they cannot exclude all non-operating revenue from their measure.

HMP's operating measure has proven problematic in the past for our reporting and the partnership with them ended years ago. It's best to not use a measure that we alone cannot defend.

	2017	2018	2019	2020	2021
Net patient revenue ? Median	139,101,287 150,932,746	142,890,705 158,950,878	168,155,521 168,696,998	158,372,080 163,454,693	200,384,051 186,589,412
Operating expenses Median	101,863,108 149,311,209	104,231,103 156,110,414	119,714,154 164,890,568	103,146,276 166,516,854	121,818,324 180,120,888
Net income from service 2 patients (NS2P) ? Median	37,238,179 -964,173	38,659,602 -643,601.5	48,441,367 -116,254	55,225,804 -5,025,862	78,565,727 -1,284,564
NS2P margin ? Median	26.77% -0.62	27.06% -0.29	28.81% 0.18	34.87% -5.07	39.21% -0.88

Range* of Net Service to Patient (NS2P) margins

= NS2P margin for TRISTAR HENDERSONVILLE MEDICAL CENTE compared to all** acute-care hospitals, from CMS cost reports.
Note: NS2P is considered operating margin by MACPAC. The chart below is interactive: click or touch to see more.

* Data range does not show outliers, which fall beyond the minimum and maximum of the range.
** From cost reports with complete fiscal years. Number of acute-care hospitals available to calculate medians:

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

	2017	2018	2019	2020	2021
Other income* Median Click here to show/hide details	293,476 5,089,215	378,044 4,572,541	412,809 5,268,134	2,558,356 13,092,619	-2,141,350 12,369,236
⊳ Line 6: Contributions ? ⊳ Median	0 224,999	0 199,009	0 206,870.5	0 194,343	0 249,496
⊳ Line 7: Investments ? ⊳ Median	0 299,524	0 188,688.5	0 370,813	0 309,361.5	0 375,329
⊳ Line 8: Revenue from telephone service	NULL	NULL	NULL	NULL	NULL
⊳ Line 9: Revenue from tv and radio	--	--	--	--	--
⊳ Line 10: Purchase discounts	0	0	0	-1	0
⊳ Line 11: Rebates and refunds of expenses	0	0	0	0	0
⊳ Line 12: Parking lot receipts	0	0	0	0	0
⊳ Line 13: Revenue from laundry and linen service	0	0	0	0	0
⊳ Line 14: Revenue from meals sold to emplyees and guests	0	0	0	0	0
⊳ Line 15: Revenue from rental of living quarters	0	0	0	0	0
⊳ Line 16: Revenue from sale of medical and surgical supplies	0	0	0	0	0
⊳ Line 17: Revenue from sale of drugs to other than patients	0	0	0	0	0
⊳ Line 18: Revenue from sale of medical records and abstracts	0	0	0	0	0
⊳ Line 19: Tuition (fees, sale of textbooks, uniforms, etc.)	0	0	0	0	0
⊳ Line 20: Revenue from gifts, flowers, coffee shops, canteen	0	0	0	0	0
⊳ Line 21: Rental of vending machines	0	0	0	0	0
⊳ Line 22: Rental of hospital space	0	0	0	0	0
⊳ Line 23: Gov appropriations ? ⊳ Median	0 1,017,693	0 983,261.5	0 1,173,286	0 1,987,202	0 1,597,664
⊳ Sum Line 24	293,476	378,044	412,809	2,558,357	-2,141,350
Total income ? Median	37,531,655 6,586,430	39,037,646 6,767,106	48,854,176 8,419,950	57,784,160 8,094,175	76,424,377 15,162,888
Non-operating expenses Median	0 146,289.5	0 164,857	0 89,880.5	-8,616 106,761	0 31,473.5
Net income Median	37,531,655 6,043,842	39,037,646 5,845,112	48,854,176 7,606,259	57,792,776 7,283,041	76,424,377 14,957,241
Net margin Median	26.92472% 4.62%	27.24784% 4.42%	28.98182% 5.16%	35.91165% 5.2%	38.55092% 9.25%

* About "Other income": Other income, or line 25 in worksheet G3, is the sum of lines 6 through 24. It includes three lines that are considered non-operating revenue - contributions, investments and government appropriations. Medians are included for these three lines. It also contains items that are not central to providing healthcare, such as revenue from parking or gift shops.
"Sum Line 24" is a special case. Called "Other (specify)" in the cost reports, CMS allows for this line to be "subscripted," or divided into sublines like 002400, 002401, 002402. And hospitals do that, up to 100 lines, to detail income (and sometimes negative returns) that are otherwise not covered in the previous "other" lines. Therefore, "Sum Line 24" is the sum of all the lines 24.

Range* of total profit (loss) margins

= Total margin for TRISTAR HENDERSONVILLE MEDICAL CENTE compared to all** acute-care hospitals, from CMS cost reports.
The chart below is interactive: click or touch to see more.

2017	2018	2019	2020	2021
3,157	3,092	3,050	3,052	2,566

Medicare revenue

Inpatient and outpatient revenue

	2017	2018	2019	2020	2021
All inpatient revenue Median Click here to show/hide details	15,044,893 23,241,334	16,900,487 23,709,545	19,488,621 24,248,380	18,314,450 22,858,541	20,762,166 23,620,613
"All inpatient revenue" is made up of any Medicare payments for routine inpatient, swingbed SNFs, TEFRA, IPF, IRF, inpatient long-term care, CAH and inpatient SNF facilities. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine inpatient revenue ⊳ Median	15,044,893 21,577,146	16,900,487 22,041,594	19,488,621 22,722,063	18,314,450 21,570,441	20,762,166 22,140,684
⊳ Swingbeds ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Tax Equity and Fiscal Responsibility Act payments (TEFRA) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Inpatient psychiatric facility (IPF) ⊳ Median	0 1,845,420	0 1,757,392	0 1,738,842	0 1,510,463	0 1,393,140
⊳ Inpatient rehabilitation facility (IRF) ⊳ Median	0 3,535,627	0 3,746,588	0 3,782,288	0 3,865,578	0 3,983,889
⊳ Long-term care hospital (LTCH) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Critical-access hospitals ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Skilled-nursing facilities (SNF) ⊳ Median	0 1,203,033	0 1,215,295	0 1,313,657	0 1,365,298	0 1,179,746
All outpatient revenue Median Click here to show/hide details	7,974,020 11,160,864	8,443,079 11,987,345	8,489,030 12,926,866	8,555,766 11,884,480	9,227,458 13,145,163
"All outpatient revenue" is made up of any payments for routine outpatient, HHA, CMHC, rural health and other federally-qualified health clinics. Medians are only calculated when there are sufficient facilities reporting revenue.
⊳ Routine outpatient revenue ⊳ Median	7,974,020 10,918,923	8,443,079 11,706,976	8,489,030 12,615,917	8,555,766 11,458,116	9,227,458 12,776,716
⊳ Home Health agencies (HHA) ⊳ Median	0 1,282,808	0 1,407,728	0 1,341,512	0 1,407,046	0 1,476,867
⊳ Community mental health clinics (CMHC) ⊳ Median	0 --	0 --	0 --	0 --	0 --
⊳ Rural health clinics ⊳ Median	0 618,038	0 697,279	0 690,232	0 684,010	0 670,558
⊳ Other federally qualified health clinics ⊳ Median	0 --	0 --	0 --	0 --	0 --

Other payments

Item	2017	2018	2019	2020	2021
Graduate Medical Education (GME) Median	0 3,284,314	0 3,250,551	0 3,386,837	0 3,360,806	0 3,508,953
Disproportionate-share hospital (DSH) Median	378,024 594,888	365,971 595,761	491,378 577,894	217,539 542,168	203,400 549,667
Outlier Median	67,340 582,572	60,853 538,116	78,549 212,434	16,248 126,559	15,897 139,139

Uncompensated care

Item	2017	2018	2019	2020	2021
Medicaid shortfall Median	0 3,662,910	0 3,730,911	0 4,081,319	0 4,643,908	2,483,859 4,389,147
Charity care Median	5,215,319 2,654,636	6,554,935 2,940,659	6,705,790 3,380,215	7,436,314 3,488,738	9,236,358 3,233,405
Uncompensated care (UCC) Median	6,501,061 5,147,790	7,930,723 5,337,617	8,131,387 5,711,082	8,946,785 5,923,418	10,555,775 5,508,107
UCC as a % of operating expenses Median	6.38% 3.24	7.61% 3.12	6.79% 3.21	8.67% 3.3	8.67% 2.86
Total shortfall/UCC Median	6,501,061 9,489,989	7,930,723 9,424,297	8,131,387 10,120,158	8,946,785 11,171,337	13,039,634 10,133,851

Labor costs

	2017	2018	2019	2020	2021
Total salaries Median	33,437,429 52,142,039	34,437,373 54,485,252	35,830,104 57,395,589	35,992,736 58,830,919	37,397,914 61,722,907
Salaries as a % of operating expenses Median	32.82 36.68	32.92 36.56	33.64 36.37	33.79 35.93	30.68 35.24
Intern, resident salaries* Median	0 2,598,592	0 2,686,824	0 2,753,773	0 2,937,156	0 2,909,848
Contract intern, resident salaries* Median	0 1,251,927	0 1,186,494	0 1,204,885	0 1,279,653	0 1,469,317
Contract adjusted salaries, direct-care Median	1,617,895 1,449,244	860,667 1,475,986	1,041,820 1,563,078	1,477,650 1,721,954	4,482,922 2,991,828
Contract hours, direct-care Median	30,103.00 22,725	18,817.00 23,018.5	22,721.00 24,503.48	30,774.00 25,026.5	61,289.00 33,786
Contract wages, direct-care Median	53.75 64.67	45.74 64.53	45.85 65.06	48.02 68.97	73.14 88.94

* in an approved program

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Cost reports are self-reported by the facility, are subject to revision and should be considered preliminary.

* Net Service to patients (NS2P) equals net patient revenue minus operating expenses. NS2P is considered the equivalent of operating profit according to the Medicaid and CHIP Payment and Access Commission (MACPAC). See the last paragraph of "Primary Data Sources" on page 55 of Annual Analysis of Disproportionate Share Hospital Allotments to States (PDF).

About medians

Medians are calculated from reports with "complete" fiscal years, or reports with fiscal years of at least 300 days and no more than 420 days.

In cases where there are fewer than 50 values reported, medians are not calculated. For childrens' hospitals, it's when fewer than 20 are reported.

Web app by Tim Broderick | email.